Product Manager - Revenue Expansion
Delhi
Dev – Dev-Product /
Employee India /
Remote
About Us
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals. HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Team
The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand.
The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses,Communities, Mobile Apps, etc.
About the role:
HighLevel Inc is looking for a Product Manager to join the expansion revenue products team.You will be assisting the team in identifying opportunities, proving legitimacy, sizing the opportunity, performing user interviews and designing solutions based upon your findings.
Your Responsibilities:
1.Understanding the aspirations, pain-points and user behavior of HighLevel customers
2.Identifying good ideas, cutting, prioritizing and visualizing solutions
3.Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at mockup stage and conducting beta launches for target segments
4.Analyzing beta feedback and writing user stories
5.Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
6.Instrumenting, analyzing and learning from the user behavior when they interact with your features & products
7.Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives
Your Core Skills
1.You are passionate about software products
2.You have been involved in a successful (or unsuccessful) launch of a software product
3.You have prior experience in either of the following
a.UI/UX Design
b.Software Development
c.Marketing of a Software product or service
d.Sales of a Software product or a service
e.Product Management
4.You understand product development lifecycle or have a history of working on Software products
5.You have been a leader either formally or informally and have demonstrated leadership skills in the past
6.You can deconstruct software products and highlight good UX from bad UX
7.You are well versed with SaaS and are generally aware of SaaS platforms out there
8.Past experience managing online learning platforms is a plus.
Additional Skills
1.Skills of writing accurate and precise OKRs
2.Experience in a B2B SaaS or agency environment
3.You have been an APM or a PM before
4.You have worked in Agile or SCRUM environment
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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