Software Development Engineer in Test III - CRM

Dev – Dev-QA /
Employee India /
About HighLevel:  
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website -
YouTube Channel -
Blog Post -

Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:
HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds.


    • Strong organisational and problem-solving skills with great attention to detail, including the ability to track multiple test executions simultaneously and synthesise the results
    • You place quality over any other virtue
    • 5+ years' experience in testing web applications
    • Experience in using defect tracking systems to report, track, and resolve defects
    • Experience with API testing and performance testing with tools such as JMeter, and Postman
    • Understanding of HTML, CSS, JS, and browser debugging/console tools
    • Test automation experiences such as Selenium, Cypress, or any other framework
    • Hands-on experience with both white box and black box testing
    • Good knowledge of working with at least one Source control system - Git, SVN, etc.
    • Good understanding of Agile software development methodology (Kanban or Scrum) and QA's role in it
    • Prior experience in B2B SaaS or a CRM product or in a complex web-based software product with multiple product areas utilising multiple services and technologies
    • Experience working in cross-functional teams


    • Lead the planning, design, and execution of test strategies to validate software functionality, performance, and scalability
    • Independently identify and prioritise test scenarios, including edge cases and potential areas of risk
    • Develop and maintain automated test suites for UI and API testing using industry-standard tools and frameworks
    • Design and implement test automation frameworks from scratch, leveraging best practices and emerging technologies
    • Collaborate closely with developers, product managers, and other stakeholders to ensure comprehensive test coverage and timely defect resolution
    • Mentor junior team members and provide guidance on testing methodologies, automation techniques, and best practices
    • Actively participate in code reviews, design discussions, and sprint planning meetings to drive quality and efficiency
    • Maintain a strong presence on Slack channels and support tickets, providing timely assistance and guidance as needed
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.