People Generalist
Texas
G&A – People /
EE Full-Time /
Remote
About HighLevel: HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Our Customers: HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel: We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
Are you passionate about creating a positive and engaging employee experience from day one? Do you thrive on using data-driven insights to shape and improve the employee journey, while bringing strategic communication skills to enhance team connection and understanding? If so, you might be the perfect fit for our team! As a People Experience Generalist, you’ll play a key role in ensuring that our employees feel supported and valued throughout their time with us. You bring strong analytical skills, expertise in executing initiatives that enhance the employee experience, and a deep commitment to effective communication and continuous improvement. Your strong background in communication and ability to craft clear, engaging people-focused messaging for campaigns and strategies will be critical in driving engagement and understanding across our team. If you're ready to make a meaningful impact on our team's journey, we want to hear from you!
What You Will Do:
- Supporting the onboarding journey of new employees, ensuring a seamless and positive experience from their first day through their first 90 days.
- Creating and executing communication plans for employee experience campaigns, ensuring alignment with team strategy and a clear understanding across the organization.
- Leading and crafting communication strategies for new joiner orientations and check-ins, addressing any questions or concerns and ensuring a smooth transition into the company.
- Partnering with the Learning & Development (L&D) teams to develop and execute initiatives based on employee feedback, aimed at improving the overall employee lifecycle.
- Analyzing employee feedback data to identify trends, gaps, and opportunities for enhancing the employee experience.
- Collaborating with HR Business Partners (HRBPs) to address any resource gaps or feedback provided by new hires, ensuring that employee needs are met.
- Developing and implementing initiatives that support employee engagement, retention, and satisfaction, with a focus on impactful communication and strategic messaging.
- Continuously reviewing and improving the onboarding process and other employee experience programs to align with best practices and feedback.
- Staying current with trends in employee experience, engagement, and communications, and bringing innovative ideas to the team.
- Working on other assigned projects as needed, with an emphasis on effective communication execution.
What You'll Bring:
- Bachelor’s degree in Human Resources, Business Communications/Marketing, Psychology, or a related field.
- Minimum of 3-5 years of experience in HR, employee experience, or a related field, with a focus on onboarding and the employee lifecycle.
- Strong analytical skills, with experience in interpreting data and feedback to drive decision-making and improvements.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, HRBPs, and other stakeholders.
- Experience in developing and executing employee engagement and experience initiatives.
- Ideally, you have experience developing and executing communication plans within a People team or across the organization, effectively conveying strategies and initiatives to engage and align employees at all levels.
- Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously.
- Proficiency in HRIS and employee feedback tools, with the ability to analyze and report on data effectively.
- A passion for creating a positive and inclusive workplace culture, with a commitment to continuous improvement.
EEO Statement:At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
