Software Development Engineer III - Workflows
Delhi
Dev – Dev-Automations /
Employee India /
Remote
About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People:
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact:
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role:
We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on backend and frontend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.
This role has an equal mixture of backend and frontend responsibilities. You will be expected to be autonomous, guide other developers who might need technical help, collaborate with engineers from other teams, product managers and customer success and support representatives.
Responsibilities:
- Create new reporting features and improve the existing functionalities
- Build backend & Frontend API features and architecture
- Work cross-functionally across our platform, scheduling and appointments, CRM and automations teams
- Drive performance through benchmarking and optimisation
- Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
- Collaborate closely with our leadership team including engineers, designers and product managers to build new features and products
- Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter
Requirements:
- 4+ years of experience as a full-stack software engineer
- 2+ years of experience with Vue.js
- Proficient with various programming languages and frameworks including but not limited to Node.js, JavaScript, Python and TypeScript
- Experience with Docker and Kubernetes
- Experience with databases such as MySQL and MongoDB. Good to have a working knowledge of Redis and Firebase/FireStore
- Experience with integration of various third party platforms including Google AdWords, Facebook Marketing APIs, Twilio, Google Analytics etc.
- Understanding of various tools and techniques around caching, concurrency, highly available, reliable and scalable systems
- Must be able to work with a team and collaborate remotely
- Driven by product quality, and innately know how to balance trade-offs with time to launch new features
- A keen eye for design and love to think about user flows and user experiences
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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