Lead Engineer - Contacts
Delhi
Dev – Dev-CRM /
Employee India /
Remote
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Team:
The Contacts Team is at the heart of our CRM platform, managing the core infrastructure for contact records, views, filters, segmentation, and more. Every product surface—whether it's automation, campaigns, pipelines, or reporting—interacts with Contacts. We're building scalable, reliable, and flexible systems that power millions of interactions daily.
About the Role:
In this role, you will drive technical outcomes as a hands-on Individual Contributor. You will lead high-impact initiatives across the Contacts domain, with a strong focus on frontend architecture and performance, while also working across the stack when needed. You’ll work on complex UIs that require deep state management, real-time updates, and data modeling—all while ensuring high-quality, maintainable code.
Responsibilities:
- Architect and own frontend systems and flows within the Contacts product
- Set patterns for frontend performance, state management, and maintainability
- Own and lead critical frontend initiatives within the Contacts platform (e.g., smart views, filters, virtualized lists, contact bulk actions)
- Lead frontend design discussions, ensuring scalability, testability, and maintainability
- Define and enforce UI state management patterns, render performance best practices, and error handling strategies
- Work closely with design and product to deliver intuitive, accessible, and responsive interfaces
- Push for technical excellence through code reviews, automated testing, and robust documentation
- Participate in backend feature delivery when needed (e.g., Node.js services, GraphQL APIs, caching layers)
- Drive key UI infrastructure initiatives — shared components, design system contributions, virtualized lists, etc.
- Mentor junior engineers by pairing, reviewing, and helping level up frontend maturity across the team
Requirements:
- Have 5+ years of full-stack engineering experience with a deeper focus on frontend
- Have built or led major features in complex SPAs used at scale
- Understand Vue internals and how to debug rendering and reactivity issues
- Are comfortable profiling performance, optimizing DOM usage, and virtualizing heavy UIs
- Think deeply about developer experience (DX) and component reusability
- Are comfortable contributing to backend APIs and modeling data structures
- Can collaborate across functions and communicate trade-offs clearly
- Bring a strong sense of ownership and long-term thinking to your code
Tech Stack:
- Frontend: Vue 2 + Vue 3 (Composition API), Pinia, TypeScript, Vite
- Backend: Node.js, Nest JS, REST APIs, Redis, Firestore, Mongo, Elastic search
- Infrastructure: Docker, Kubernetes, GCP
- Accessibility & Internationalization (i18n) best practices
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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