UX Illustrator

Jakarta /
Design – Design /
About the Role

UX Illustrators provide users’ point of view by emphasizing their situation and condition and bringing them to discussions or brainstorms when collaborating with the rest of their stakeholders. They are able to translate business goals, technical problems, research points into illustrations combined with copy. They can illustrate for many different sets of audiences, produce design ideas and solutions, conduct mini or larger research projects, collaborate with other Illustrators or Designers outside the team.

What You Will Do

    • Work closely and under the supervision of your Illustrator lead and following the predefined process that has been set by the team
    • Able to comprehend with product briefs and be able to present ideas/solutions to the team under the supervision of the Illustrator lead
    • Effectively deliver features and improvements in a well-defined scope
    • Attend design reviews and give critiques accordingly
    • Proactively seek feedback for the work based on UX perspective
    • Participate in an end-to-end design process with peer researchers, designers, product, and engineering team

What You Will Need

    • Should have at least 1-3 years of experience in the UX Illustration/advertising/design industry, major in 2D illustrations. 3D skill is a plus
    • Possess a good knowledge of drawing fundamentals such as layout, color, composition, creative thinking in order to develop their illustrations output
    • Possess insatiable curiosity to know your users, and how to make their lives better
    • Not afraid to get your hands dirty to find out the root cause of an issue, or to validate your illustration, either through quantitative or qualitative research
    • Great communication skills in English and Indonesian
About the Team

GoPay Design envision and create products and services that meaningfully improve the lives of our users. We have continuously evolved our processes, improved the quality of our outcomes, expanded our reach within the organisation, and relentlessly advocated for our customers. Our aim is not only to design the products, but also to educate everyone around us on what design is, and why it makes sense to always start with the users, and work backward.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are  also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the largest food delivery product in Asia (outside of China) and is the largest payments wallet in Southeast Asia.

Gojek contributed IDR 249 T to the Indonesian economy (equivalent to 2% of Indonesia's GDP in 2020). As of Q1 2021, the Gojek App witnessed over 190mn downloads by customers. The platform has over 2mn Driver Partners & ~900000 Merchant Partners across SEA.

About GoTo Financial

GoTo Financial brings secure, reliable, and user-friendly financial solutions to over 55 million monthly active users, more than 14 million merchants, and over 2.5 million driver-partners eager to benefit from the digital economy in the GoTo ecosystem.

GoTo Financial’s consumer services include GoPay, GoPayLater, and other financial services. We also serve businesses of all sizes through leading payment gateway Midtrans, Indonesia’s largest cloud POS network Moka and GoKasir. We also have the all-in-one merchant solution GoBiz, GoBiz Plus, GoStore, and Selly - available in Indonesia and Southeast Asia.

Gojek and GoTo Financial are committed to building a diverse and inclusive workplace and are equal opportunity employers. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.