Account Executive - Midtrans

Jakarta /
Payment & Financial Services – Merchant /
About the Role

As Midtrans strives to develop better payment solutions for the eCommerce industry, the strength of our account management is becoming ever more crucial, as well. It plays an important role in expanding the growth of our existing partners. Assisting the Business Department in all partnership-related functions, you’ll take ownership over the end-to-end management, including analyzing and managing the partner’s growth, and execution of all partnerships' contractual assets that help drive the company's key business goals. Your efforts will ensure Midtrans continues to provide the most seamless payment solutions to our users, and remains a trusted and secure platform that they can continuously rely on. 

What You Will Do

    • Maintain and be the lead point of contact for existing partners with support in all aspects of deal execution, including prioritization of partners, strategic and product assessment, transaction structuring, and negotiation
    • Manage sales pipeline and close the commercial deals to achieve targets
    • Analyze the client's business to assist on the integration processes with Midtrans, follow through on client's progress, and suggest various payment products and features as appropriate
    • Work with relevant internal teams to ensure that all stakeholder is taking input into account in relevant product and policy decisions
    • Responsible for administrative duties, such as preparing sales reports, maintaining sales records, preparing price quotes and maintaining the entire agreements and forms

What You Will Need

    • Bachelor’s degree in Business Management, Sales, Communication, Statistics or related academic area
    • At least 3 years of experience in business development, sales or project management is mandatory. Prior experience in e-commerce will be a plus point
    • Strong ability to negotiate, persuade and influence others (both in English and Bahasa)
    • Excellent interpersonal, communication, presentation and analytical skills 
    • Proven ability to maintain projects and and maintain effective relations with partners
About the Team

Our Payments team oversees GoPay (Southeast Asia’s fastest-growing consumer payments and financial services app), as well as Midtrans (one of Indonesia’s largest payment gateways), and Spots (Indonesia’s largest offline network for payments).
Our Merchant Payments team is part of the larger Payments platform, and consists of passionate engineers based in Jakarta, Singapore, and Gurgaon. We run Southeast Asia’s leading financial platform for online and onsite merchants. It's our job to oversee all things related to empowering business owners, and to create a seamless and efficient payment gateway solution. We also take the time to understand our merchant-partners daily concerns and experiences in order to cater our services to resolve any hurdles and expand their operations. The big question that we’re always trying to solve is: How can we better improve our digital experience for our merchants-partners.
We've helped simplify payments for over 300,000 merchant-partners in our respective regions - from retail stores in town to your favorite Gorengan and Martabak stalls. But, the growth of Payments does not stop here. We are hungry for more. We intend to become the largest payment and financial services group in Southeast Asia. We are working on several projects now, including one about enhancing direct interaction with our merchant-partners of a variety of businesses and their customers.
We’re a high-performing, tight-knit team who are committed to the growth of the company, as well as each other’s personal growth and well-being. Pre-COVID, factions of our team would enjoy catching up over a round of drinks after work. However, with WFH becoming more normalized, we've been sharing our favorite ways to prioritize a healthy work-life balance at home. Off-hours, you’d probably find us binging The Queen’s Gambit on Netflix, whipping up a loaf of sourdough bread, or trying our best to survive a HIIT workout on YouTube.

About Us

Gojek is a Super App. It’s one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and dozen other products. It is Indonesia’s first and only decacorn. It's also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business and MSMEs.

As of 2021, Gojek processed more than $9 billion annualised gross transaction value across all markets where it operates - in Singapore, Thailand, Vietnam and Indonesia. We have the largest food delivery product in Asia, (outside of China), and the largest payments wallet in Southeast Asia.

Our investors include Google, Facebook, PayPal, Sequoia Capital, Tencent Holdings among others.

Gojek is committed to building a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, religion, national origin, gender, gender identity, sexual orientation, disability, age, education status, or any other legally protected status.