Onsite Manager - Columbus, OH
Columbus, OH
USA – Ops /
Permanent Contract /
On-site
With operations in France and the United States, Gojob is a pioneer of AI-powered recruitment.
Our mission: develop cutting-edge innovation to make the job market more fluid and accessible, and to support each individual with dignity.
At Gojob, "We staff instantly, at scale and with care".
A member of the French Tech 120 (FT120) cohort since 2021, twice recognized by the prestigious Financial Times rankings, voted No. 1 in the “Growth Champions” ranking in Europe and certified as a B Corp in 2023, Gojob continues its rapid growth in the job market.
Our project is based on 3 pillars:
Innovation: Our 100% tech ecosystem, our data infrastructures and our AI "Aglaé" - the Gojob Artificial Intelligence - are revolutionizing recruitment processes and reinventing the way we support individuals. Sourcing, matching, pre-qualification, management, onboarding, follow-up, training... at Gojob, technology is everywhere.
Efficiency: We commit to our customers on concrete and transparent operational results: 95%+ service rate and an average staffing time of 24 minutes. For our "Gojobbers", we offer unique support (financial services, online training, 24/7 support, etc...) that is tailored to their career path.
Impact: Certified as a B-Corp and a Social and Solidarity Economy (SSE) Enterprise, our mission is embedded in our bylaws, and we manage our activities with indicators directly linked to our impact on the job market.
Some key figures:
- 80,000 recruitments carried out for Fortune 500 companies and medium-sized enterprises
- 40% revenue growth in 2024
- $25+ M invested in Research & Development
- 2,000,000 job applications processed by AI every year
- 20,000 conversations managed by AI every week
- 2,000,000,000 matching scores calculated by AI every week
$50,000 - $60,000 a year
Job Summary:
The Onsite Manager is responsible for managing and nurturing
relationships with our most important clients. This role is pivotal in driving sales
growth, ensuring exceptional customer service, and overseeing the successful delivery
of products and services. The KAM will work closely with internal teams to meet and
exceed client expectations, ensuring long-term satisfaction and loyalty.
Key Responsibilities:
Sales:
- Develop and implement strategic sales plans to achieve sales targets and expand the company’s customer base.
- Identify opportunities for growth within existing key accounts and ensure cross-selling and upselling strategies are effectively executed.
- Conduct regular business reviews with key accounts to understand their needs, objectives, and challenges, and provide tailored solutions.
- Negotiate contracts, terms, and conditions to secure new business and renew existing contracts.
Service:
- Act as the primary point of contact for key accounts, ensuring all client inquiries and issues are addressed promptly and effectively.
- Collaborate with the On Site Managers, and Recruiting team to provide exceptional support and resolve any escalated issues or complaints.
- Monitor service levels and client satisfaction, implementing improvement plans where necessary.
- Develop and maintain strong relationships with key decision-makers and stakeholders within client organizations.
Delivery:
- Oversee the delivery process to ensure products and services are delivered on time and meet the clients’ specifications and quality standards.
- Coordinate with Recruiting, and operations teams to ensure seamless delivery and address any delivery-related issues.
- Ensure all client projects are managed effectively, from initiation through to completion, including timelines, resources, and budget management.
- Provide regular updates to clients, and Recruiting on the status of their orders and projects, ensuring transparency and trust.
Benefits:
Competitive salary
Employer paid Health Insurance
17 Days of PTO
10 Holidays + 1 Flex Holiday each calendar year
Cellphone and Mileage Reimbursement
Health/Dental/Vision Insurance (No waiting period)
401K Employer Matching
Why work at Gojob :
At Gojob, we have a simple, but impactful mission: Our goal is to offer a job with a competitive salary, great social benefits and real capacity to progress, to every person who wants to work.
We would love to hear from you if you are keen to join a company partnering with Fortune 500 customers to solve their hiring issues, a company launching in the United States and developing rapidly! Base salaries will be determined by the candidate's experience level and overall skill set. Remuneration & benefits package includes a base salary + quarterly commissions + medical/dental Insurance + 401K…
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Gojob welcomes people of all abilities and wants to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
