Senior ML Ops Engineer

Tel Aviv /
R&D – R&D /
Gong is one of Israel’s most valued private software companies. Our solution uses machine learning and AI to automate big parts of customer-facing roles. Over 2000 innovative companies like Zillow, Slack, PayPal, Twilio, Shopify, Hubspot, SproutSocial, Zoominfo, Outreach, MuleSoft, and LinkedIn trust Gong to power their customer reality.

At Gong, we’re building new-generation, machine-learning based software that automates big parts of customer-facing roles by “understanding” their conversations and related work.

Our solution guides sales professionals, coaches them on how to become better, performs tasks for them, and directs them to the best actions.

We are looking for an experienced ML-Ops engineer to join our research team. As part of the team, you will be working with an exceptional group of data scientists, taking their trained models and scaling them out to production by creating DevOps pipelines that automate the data collection, prep, transform, analyze, experiment, train, validate, serve, monitor, etc. stages

You will:

    • Design and develop machine learning and deep learning infrastructure to support our AI models at scale, including CI/CD, automation, testing and monitoring
    • Support model development, with an emphasis on auditability, versioning, and data security
    • Identify and evaluate new technologies to improve performance, maintainability, and reliability of our machine learning systems

You have:

    • BSc in relevant discipline, with 3+ years relevant experience Advanced proficiency in Python
    • Experience with Docker, Kubernetes, AWS services, bash scripting
    • Familiarity with Java - a plus
    • Familiarity with ML algorithms and frameworks (PyTorch, Tensorflow, etc..) - a plus
Here at Gong, we like to encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. 

If this consideration is important to you when choosing a work place, we'd love to see you with us.