Operations Analyst

Raleigh-Durham, North Carolina Area /
Operations /
Noyo is building the digital infrastructure to bring health insurance into the modern era. With Noyo, benefits software companies can quickly and securely trade data with health insurance plans without building an in-house system from scratch.

Like Stripe in payments and Plaid in financial services, we develop modern infrastructure to support a new generation of consumer health insurance experiences. Our powerful API platform enables faster, more accurate data exchange between for all types of health experiences.

We are a rapidly-growing Series A startup that has raised more than $16M from the best investors in Silicon Valley, and we are building a team of ambitious and creative people looking to change the face of healthcare.

Noyo is a distributed company with teammates all across the United States. We have offices in San Francisco and Raleigh-Durham.

About The Role

In Operations, you will help ensure employees are enrolled in the correct insurance. 

What You'll Do

    • Support our customers by managing insurance benefits through a variety of channels. 
    • Ensure insurance changes are made timely and accurately
    • Drive issues to resolution by working with internal and external stakeholders
    • Work closely with the rest of the Operations team to simplify and automate processes

What We Are Looking For

    • 0-3 years of work experience
    • Meticulous attention to detail and commitment to quality 
    • Excellent verbal and written communication skills with a talent for articulating complex situations in a digestible format 
    • Creative problem solving and a track record of working through ambiguity
    • Enthusiastic to learn and grow within the organization 
    • Located in Durham, North Carolina

What You'll Love About Noyo

    • You will work on innovative products that positively impacts everyday people
    • You will collaborate with an ambitious and motivated team who are aligned around a driving mission - use technology to improve insurance for everyone
What we are looking for
1. Judgment to experiment quickly without sacrificing quality
2. Combination of ambition and creativity to solve hard problems
3. Collaborative approach and focus on finding the best ideas, wherever they may be

What we offer
Competitive salary and equity packages - You'll be an owner of the company
Medical, Dental, and Vision Insurance - Noyo pays 100% of employee premiums and 50% of dependents premiums
Long-Term Disability, Short-Term Disability, and Life Insurance - Company paid life and disability coverage
Health and Dependent Care FSAs - Pre-tax flexible spending accounts for out-of-pocket expenses
401k Account - 401k program through Guideline
Commuter Benefits - Tax-advantaged commuter benefits account
Parental Support - 12 weeks of paid leave for new parents
Paid Time Off - Uncapped vacation days
Election Day Off - Election Day is a company holiday, every year, in support of democratic engagement

We believe that the best teams are those that represent a variety of backgrounds, perspectives, and talents. We are committed to building a diverse and inclusive team that will lead us all to our best work. Noyo is an equal opportunity employer.