Product Lifecycle Specialist
Los Angeles, CA
CORPORATE – PLANNING + MERCHANDISING /
Full-Time /
On-site
Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, shoes and activewear.
Responsibilities:
- Serve as the Primary System Owner & Administrator for the Product Lifecycle Management (PLM) Platform WFX
- Create and maintain SOP documentation for WFX Merchandising processes
- Manage WFX and Merchandising roadmap, ensuring stakeholder needs are addressed through development efforts
- Own all administrative functions of the WFX system, ensuring it stays in-sync with downstream systems
- Coordinate with stakeholders in Merchandising to ensure integration between systems is in accordance with our item setup process and is up to date with all changes
- Communicate system issues in a timely manner to necessary business units
- Coordinate with 3rd party software providers for active issues resolution and feature development roadmaps
- Provide post-mortem analysis of any issues requiring a change in existing integration or mapping structures
- Focus on developing feature enhancements and automations within these applications for the following departments
- Product Development (Sourcing, Manufacturing, Importing)
- Merchandising
- Work closely with internal development resources to ensure project expectations are effectively communicated and understood
- Draft detail product specifications and business requirements using an Agile approach, executed through standard Scrum board
- Perform UAT on new features, including functional and regression testing
- Build reporting and alerting processes within necessary applications
- Help design, document, and maintain system processes
- Communicate on key insights/findings, common sources of technical issues or questions, and make recommendations to solve
- Constantly be on the lookout for ways to improve functionality and deliver a great experience to the product users and customers
- Identify the differences in opportunities to execute small tasks independently, and when to leverage development resources
Desired Relative Experience:
- Extensive hands-on experience with WFX software
- Experience with NetSuite ERP
- Familiar with Roles and Responsibilities and Time and Action Tracking within a PLM
- Extensive understanding of the Product lifecycle
- Basic understanding of Wholesale system requirements such as EDI
- A functional understanding of related data table structures
- Familiar with IPaaS tools such as Boomi, Mulesoft, or Celigo
- Familiar with SDLC procedures
- General understanding of best practices and business process Product Merchandising
- Experience in Project Management for back-office software
Requirements:
- Bachelor’s Degree
- 2 - 3 Years’ experience as a Product Manager for business systems
- 2 – 3 Years’ experience working on integration and mapping projects
- 2+ Years previous experience as a systems administrator or analyst
- Project Management, Systems Implementation, and Systems Integration experience
- Extensive experience with SaaS platforms
- Critical thinking and problem-solving skills
Please note that this role requires to be onsite four days a week.
At Good American, we believe that a diverse and inclusive workplace drives innovation and success. We are committed to creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives. We welcome applicants from all backgrounds and encourage individuals of all races, gender identities, ages, religions, sexual orientations, abilities, and veteran statuses to apply.
WE ARE B CORP CERTIFIED!
As our business has grown, so has our responsibility to our community, our planet, and our operations. Being B Corp certified means we will continue to prioritize people and the planet alongside profit.
