Community Manager

Remote - US /
Platform – Product /
Full-time
The Role

At Goodwater, we are passionate about empowering exceptional entrepreneurs to change the world through consumer tech. Our goal is to build the best consumer tech investing platform in the world with world-class portfolio support. Goodwater has over 200 portfolio companies across all stages and is investing in 15-20 companies per month. These companies are solving pain points for consumers like improving access to mental health, providing more financially inclusive products, and improving access to high-quality education. We have over $4Bn under management and have produced 14+ unicorns in the last six years. 

As the Community Manager, you will be responsible for building connections and creating opportunities for learning among our growing community of founders and startup leaders. You will listen closely to our founders’ needs to develop and execute events, content, and online tools to facilitate a vibrant, engaged community of consumer tech startup leaders.

Your Impact

    • By listening to our customers, create content that addresses challenges and opportunities of consumer tech startups of all stages
    • Own the post-investment onboarding process for new portfolio companies and ensure founders have an exceptional customer experience
    • Manage all logistics (invitations, registration, A/V, recording, Zoom, speaker management) for virtual and, to a lesser extent, in-person events
    • Develop and maintain a 9-month event schedule of exceptional speakers and relevant content
    • Communicate with event speakers to prepare them to host valuable sessions for our founders
    • Work with a production team to convert all event content into high-quality educational videos for future viewing
    • Constantly survey and interview founders to improve events, increase the value of community initiatives, and uncover emerging opportunities to meet needs
    • Create, experiment with, and launch new event and content formats that drive user engagement
    • Help launch new online and offline initiatives that enable portco founders and our network of experts to connect and learn
    • Create regular email content that keeps the community updated on upcoming events, news, and new services
    • Help define and embed community ethos within all initiatives that create an open and helpful environment for members

What we are looking for:

    • You are passionate about helping startups succeed and have worked either in a startup, accelerator, startup program, or venture capital firm
    • You are deeply experienced at executing high-quality events from start to finish and never miss a detail or an opportunity to wow a customer
    • You have a knack for developing content that audiences find extremely valuable
    • You are data-driven and rely heavily on data to constantly improve and make decisions
    • You are collaborative and can work to innovate across process and product
    • You are a strong communicator (written and verbal) with the ability to interface with all constituents - portfolio CEO’s, multiple internal teams, and external stakeholders
    • Bonus: You have experience managing engaging online communities 

What we can offer:

    • Colleagues who are passionate about empowering the next generation of great consumer tech entrepreneurs
    • Front row seat to global consumer tech investing by some of the best in the business (ex-Facebook, Twitter, Spotify, Coupang, Kakao investors)
    • Opportunity to disrupt an ancient industry - venture capital
    • Opportunity to touch tens of millions of lives by democratizing capital deployment  
    • Constant learning, via access to rising global themes and cutting edge startups
    • Competitive compensation
    • Startup work environment
About Goodwater Capital 

The mission of Goodwater Capital is to empower exceptional entrepreneurs who are changing the world through consumer technology. Goodwater is founded on the belief that we are experiencing an explosion of new consumer-driven opportunities in communications, community, and commerce. We are excited to see great entrepreneurs pioneering powerful new platforms to serve consumers across a broad range of industries including food, housing, healthcare, transportation, education, financial services, and entertainment...just to name a few. Goodwater was founded in 2014 and manages over $2 billion across several venture capital funds. Our team has been honored to invest in and help build some of the most successful consumer tech companies in the world including Facebook, Twitter, Kakao, Chegg, Coupang, Weee!, Monzo, Zumper, Stash, Toss, musical.ly/TikTok, Spotify, Everlywell, IRL, and Getir. We apply that collective experience and understanding to build a growing portfolio of startups that will become the next generation of consumer platform companies. 

Goodwater is proud of our commitment to a set of core values -- Integrity, Quality, Transparency, Humility, Service, and Justice.  We place a premium on diversity of ideas and are excited to add new perspectives to our team.