Brand & Marketing Content Strategist
San Francisco
Growth Marketing
Full-time
Gorgias is building the best customer service solution for Ecommerce.
Our platform merges all customer support in one single software to increase agents' efficiency and provide better support.
Meet our team here: https://www.youtube.com/watch?v=r09Wt392-iA
We've been around since 2015 and at this moment we have over 1000+ paying customers including Stripe, Fjällräven, Rothys, Timbuk2, and Adoreme. We’ve raised $5.5m so far and we have recurring revenue growth of over 15% MoM.
We're looking for a talented and motivated Content Strategist to join us in our San Francisco offices.
As our Brand & Marketing Content Strategist , you’ll be working directly with the VP of Marketing to set the Brand & Content strategy, and you’ll be responsible for researching, shipping and analyzing the results of your work.
Why you should join us
- Join a high growth tech startup at a crucial time
- Ride the wave of DTC ecommerce growth
- Join a company where the importance of great marketing are core beliefs shared by all
Your mission
- Gather feedback from our customers to define our company’s brand positioning
- Craft our differentiation strategy
- Create delightful content for our market, and an equally powerful content distribution process.
- Oversee & Brief our creative resources (internal & external) about marketing projects they’ll be working on (for example ebooks, email campaigns and advertising banners)
- Analyze market trends and identify new opportunities and challenges
- Create guidelines that define our company’s voice both online and offline (including terminology and slogans)
- Design promotional campaigns for new products and markets
Your profile
- You've already helped one or more B2B SaaS startups grow their customer based >3x YoY
- Track record of building delightful and excellent content
- You are hands on and roll up your sleeves.
- Work experience as a Brand Strategist or similar role in Marketing
- Portfolio of brand-building projects is a plus
- Excellent understanding of the full marketing mix
- Experience developing marketing strategies based on market segmentation
- Data-driven thinking
- Creativity
- Communication and writing skills
- You want to join a startup in its most exciting moment: early growth
- Passion for learning! You know that you don't know much, and you want to improve every day
You should join us if you care about:
- 3+ years experience in B2B Content
- Our customers are ecommerce brands. We love DTC brands and we hope you do
- Great content is wasted without great distribution.
- Hands-on experience with a range of tools and channels.
- Entrepreneurial, with an enthusiasm for early-stage startups.
- Moving fast and hacking which translates to: Trying, Failing, Testing, and Debugging the living shit out of our experiment while most importantly Shipping fast!
- Being a great team player and enabling other people in the team with your skills and jokes.
Benefits
- Free lunch
- Computer included
- Healthcare
- 2 company retreats per year
- Work with a talented team you'll learn a lot from
