Parts Technician
Calgary, Alberta
Industriel; Manufacturier; Mécanique – Tenco /
Temps plein- Permanent /
On-site
Join a fast-growing company!
Tenco, which recently expanded its facilities, employs some 300 people at sites in Alberta , Ontario, and in Quebec. As part of Alamo Snow & Ice Group, Tenco designs turnkey heavy snow removal solutions for the North American market.
We are seeking a highly organized and customer-focused Parts Technician to join our team!
Job summary
As a Parts Technician, you will be responsible for addressing customer inquiries related to aftermarket parts, processing orders, and ensuring timely delivery of products.You will manage day-to-day shipping and receiving operations, as well as maintain inventory levels to ensure smooth business operations.
What we offer
- Monday to Friday permanent position - 40 hours/week,
- Competitive salary based on experience;
- Disability, Medical, Dental Insurance and RRSP Matching;
- Boots allowance.
Key Responsibilities
- Respond to customer inquiries regarding parts and services in a professional and timely manner;
- Insert customers’ orders, provide quotes and follow-up on back orders and perform invoicing;
- Conduct necessary research using various sources of information, document, and update prices to facilitate future searches;
- Supervise the storage and distribution of parts while maintaining appropriate stock levels;
- Establish procedures and policies to ensure data accuracy, order tracking, and adherence to delivery timelines;
- Assist in purchasing activities and coordinate order deliveries;
- Require quotes to vendors, generate PO, monitor delivery times and receiving;
- Perform receiving/shipping duties from material handling to system updates;
- Manage inventory control, including daily cycle counts;
- Perform light local pick-ups (Driver's Abstract required).
Profile
- Apprentice/Journeyman, Part Technician or equivalent experience;
- In-depth knowledge of logistics processes, inventory management, and ERP software;
- Proficient in Microsoft Office and knowledge of JD Edwards , RF Smart and Gen Alpha (assets);
- Technical knowledge in the automotive field, or preferably in the machinery industry (hydraulic & electrical);
- Basic accounting skills and an understanding of inventory management;
- Fluent in English; knowledge of French is an asset;
- Strong communication skills, with a focus on customer service;
- Good analytical and problem-solving abilities;
- Ability to work well independently and as part of a team.
Interested? Contact Anouk at anoukperrin@gorh.co
