Founding Backend Engineer, Intelligence Products

San Francisco, Austin, or Remote /
Engineering /
Full Time
Before you read on, take a look around you. Chances are, pretty much everything you see has been shipped, often multiple times, in order to get there. E-commerce and parcel shipping volumes are exploding but so are customer expectations about shipping speed and cost. Managing shipping and logistics operations to meet increasingly exacting demands is an extremely hard endeavor, especially for SMBs who can be left in the dust by larger and far more sophisticated competitors. But this does not have to be so.

At Shippo, our goal is to level the playing field by providing businesses with access to shipping tools and terms that would not be available to them otherwise. We lower the barriers to shipping for businesses around the world, and move shipping from a pain point to a competitive advantage.

Through Shippo, e-commerce businesses, from fast-growing brands to mom-and-pop shops are able to connect to multiple shipping carriers around the world from one API and dashboard, and seamlessly run every aspect of their shipping operations, from checkout shipping options to returns.

Join us to build the foundations of something hard yet meaningful, roll up your sleeves, and get important work done everyday. Founded in 2013, and funded by top-tier investors like D1 Capital Partners, Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub, we are a fast-growing and proudly distributed Unicorn with hubs in San Francisco and Austin. We are also featured in Wealthfront’s Career Launching List  and Forbes’ Cloud 100 list of fast growing startups.

About the Role

In our quest to democratize shipping expertise to businesses of all sizes, one of our core beliefs is that data will play an essential role. Shippo sits at the nexus of several critical data sources -- including online store and consumer purchase data, carrier data like on-time delivery rates and transit time, and fulfillment process data across hundreds of thousands of merchants, hundreds of millions of orders and billions in merchandise value. 

On the foundation of this rich data, we aim to build a suite of products to help merchants of all sizes effortlessly optimize every aspect of their shipping operations and better support their end-customer expectations. Some examples of potential optimizations include more accurate ETA predictions of shipments across the world, dynamically adjusting service levels to ensure packages arrive on time no matter the conditions and ensuring packages are optimally sized to be more cost efficient and environmentally friendly.

Intelligence is a brand new group at Shippo and so we are looking for an entrepreneurial back-end engineer who is excited about building data-powered products from scratch. This is a unique “zero to one” opportunity to build a strategically crucial product suite within a rapidly-growing well-funded organization.

As our founding Backend Engineer, you will work on everything from building data-powered APIs for our largest customers to baking in data-driven optimization within the product to help our SMB merchants ship efficiently. The role also involves coming up with creative ways to augment our existing data with external sources.

Beyond the specifics, we are looking for someone who has a passion for data and data-powered products, and who is willing to roll up their sleeves to scrappily build things as required with high autonomy.

Responsibilities

    • Bring passion and technical expertise to be a key partner for Product in discovering ways to leverage Shippo’s data to unlock value for customers.
    • Design, build and operate utility-grade microservices in Cloud environments and expose them via well-crafted and extremely dependable private and public APIs.
    • Lead the charge in establishing development best practices.
    • Proactively identify & recommend improvements to address systemic pain points and tech debt. 
    • Design systems and organizational processes to ensure quality and availability of data. 

Requirements

    • Bachelor's degree in computer science or a related field, or equivalent years of experience 
    • 5+ years of industry experience as a software engineer developing distributed computing architectures
    • Exhibit core behaviors focused on craftsmanship, continuous improvement, and team success
    • Extensive experience architecting scalable systems for distributed computing in the cloud 
    • Experience with Amazon Web Services (AWS) 
    • Experience with message queuing systems (e.g. SQS, ActiveMQ, etc.) 
    • Experience with data pipelines and executing workflows
    • Experience with Python, or equivalent
    • Experience with Docker containers
    • Experience with Kubernetes 
    • Experience with Unix operating systems 
    • Experience with continuous integration and continuous deployment (CI/CD) 
    • Experience with modern product development practices, including software testing
Salary range reflected is an estimate of base pay and is for the primary location of San Francisco. Pay Range: $150,000 - $220,000. Base pay range may vary if an offer is made for work in a different location or a candidate with a different level of skill and experience.

Benefits and Perks

Medical, dental, and vision healthcare coverage for you and your dependents. Pets coverage is also available!
Flexible policy for PTO and work arrangement
Two 1-week company shutdowns to rest and recharge (summer and winter)
3 VTO days for ShippoCares volunteering events
$2,500 annual learning stipend for your personal and professional growth
Charity donation match up to $100
Fun team events outside of work hours - happy hours, “escape room” adventures, hikes, and more!