Software Support Specialist

Customer Operations

Submit your application

  • File exceeds the maximum upload size of 100MB. Please try a smaller size.


Cover Letter

  • It doesn't need to be formal! Just briefly tell us why you want to work here and what makes you a great candidate!

Role Play - Support

  • In 150 words or less, write an email to Mr. and Mrs. Smith. You are the front desk worker at a hotel, and Mr. and Mrs. Smith just called in to find out if they could upgrade their hotel reservation to a suite for the evening. Unfortunately, all the suites are reserved and you can’t accommodate their request. Mr. and Mrs. Smith are long-time customers of your hotel. Without offering them other incentives or complimentary items, write them an email that will keep their business for years to come.

Additional information