HR cum. People Operations Lead

Hanoi /
Administration /
Got It AI is transforming the human-to-human and human-to-machine conversational ecosystem by developing the world's first fully autonomous conversational AI system via leveraging state-of-the-art technologies. Got It AI, led by an experienced leadership team with a proven track record, is making a positive difference in a variety of industries, including education, finance, telecom, and e-commerce, by deploying multiple AI applications. 

We are looking for a talented HR cum. People Ops Lead to help enhance our team productivity, empower Got It-ians’ personal development growth, and create the best working environment for them to thrive. If you want to contribute to building a world-class software engineering team right in Vietnam, this job is for you.

You will be joining a super fun and hard-working group of people who are utterly passionate about their mission. In this position, you will juggle numerous items, own & drive initiatives, and be challenged to formulate creative solutions to stimulate positive impacts in the lives of our people. 

The Core Job

    • Develop effective recruitment strategies to attract, hire, train, and retain the best talents.
    • Design and execute strategy on how our team onboards, develops and motivates employees.
    • Enhance Got It-ians working environment and team productivity through process improvement, training & workshop planning, as well as benefit & welfare programs.
    • Propose creative employee engagement initiatives and provide concrete internal policy recommendations based on thorough insights and reliable data.
    • Coordinate with the People Operations team members to promote our company’s culture and improve our company’s employer branding activities.
    • Work closely with other Leads to develop and implement a Personal Development program for the team.
    • Work closely with the Administration and Finance team.

You Should Have

    • 3+ years of experience in Technical Recruitment and HR in the Tech Industry.
    • Experience in leading and managing a small team.
    • Impressive problem-solving, communication, and interpersonal skills.
    • Ability to work well with people in a highly multicultural environment.
    • Ability to deal well with changes in a dynamic environment.
    • Excellent written and spoken English skills.
    • Bachelor’s degree in relevant fields such as Human Resources Management, Business Management, etc.

Extra Bonus Points

    • Experience in People Operations.
    • Experience in Employee Branding.
    • Experience in Internal Communications.
    • Fun-loving & creative personality with a spirited sense of humor.
    • Experiences in fast-paced environments such as tech start-ups.

Why You'll Love Working Here

    • 21+ paid leave days per year.
    • Amazing team: Work with the smartest and most hard-working people you’ve ever met. Our team is from Google, Facebook, Lyft, Apple, Oracle, GREE, and other best companies in Vietnam.
    • Competitive compensation package: Attractive salary. There is no upper limit on how much you can earn. It’s all based on your performance and contributions
    • Best working environment: Coffee shop-like open office space, kitchen full of snacks and drinks, West lake view bar, video games, 3D TV, soccer table, etc.
    • Latest gadgets for work: MacBook, external HD displays.
    • Training and personal development: Tuition and textbook reimbursement for approved work-related courses. Free video training programs from, Udacity, Udemy, and The Great Courses Plus. Free English classes of your choice. Company library with the newest technology and business books.
    • Flexible working hours.
    • Gyms, fitness, and sports: Gym memberships, soccer, or extra dollars in your pocket to spend on your own fitness, swimming, or dancing.
    • Free daily lunches and dinners.
    • Others: Office happy hours, monthly team outings, participating in self-organized clubs like sports, games, algorithms, piano, etc.