Operation Assistant

Davis, CA
Earthwork Seeds – Operations/Production /
Regular, Full Time /
On-site
EarthWork Seeds (EWS) is a vegetable germplasm development company based in Davis, CA. EWS focuses on breeding, production, and wholesale distribution of high quality vegetable cultivars across a diverse range of crops and countries.

We are seeking to fill a newly created Operation Assistant role. This position will report to EWS Production Manager.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Process orders received from domestic or international customers and sales. Ensure proper communication between sales staff, customers and production sharing accurate information in timely matter.
    • Manage all transactions in the ERP system, such as seed movements, reclassification, quality testing information.
    • Continuous monitoring of all orders to ensure on time delivery to meet customer’s expectations.  
    • Execute order processing by managing export documentation and all logistics requirements.
    • Manage inventories as well as lab information on quality seed and validate that forecast can be met, communicate to the appropriate stakeholder in case if any deviation or unplanned event.
    • Pulling samples for trials & QA testing.
    • Manage the shipping and receiving of all shipments with customers, vendors, and our warehouse.
    • Maintain updated and accurate information regarding customers and country requirements.
    • Support any additional needs to grow our business

REQUIRED QUALIFICATIONS AND EXPERIENCE:

    • Bachelor degree in Business or Agriculture or equivalent
    • 3 – 5 years' experience in customer service / operation assistant position
    • Experience in seeds industry a plus
    • Experience with ERP systems
    • Excellent oral and written skills
    • Must be proficient in English; Spanish a plus
    • Microsoft Office Suite, Word, Excel, Outlook and Access experience