The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

The Business Development Manager (BDM) represents Granicus in the UK public sector marketplace with responsibility for client acquisition and revenue growth. This position reports directly to the VP of UK Sales and provides tremendous growth opportunity. Strong candidates will be focused on professional development and motivated to excel.

Working with multiple accounts simultaneously, the BDM has exceptional consultative selling skills, enjoys problem solving and is able to translate the capabilities of multiple technology platforms into specific benefits for a given public sector organisation.

The BDM has expertise selling software and related services to transformation, customer service, engagement, communication, public affairs and technology leadership within the UK public sector and brings a detail-oriented approach to the job and drives the entire sales process from lead generation to procurement working closely colleagues in other functional groups.

The Granicus sales team is a dynamic, results driven group charged with driving new revenue in a young and energised cloud vertical. Ours is a team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people's lives. Join us to make a difference for the company and, most importantly, for our customers.

What your impact will look like here:

Generate, develop and close sales opportunities within public sector organisations within the assigned territory
Understand complex customer requirements for CRM, self-service, digital transformation, consultation, engagement and communications within the public sector
Develop and independently deliver custom presentations on Granicus solutions to revolutionise the prospect's interaction and engagement with the public
Develop effective strategies for winning in a competitive environment
Manage internal resources, including sales support, marketing, and solution architects/consultants to present a compelling case to prospects
Respond to RFPs, PQQs and Tenders – leading the completion of bid documentation to win new contracts
Meet and exceed quarterly and annual sales targets
Manage all aspects of sales in your territory including; prospecting, activity tracking, opportunity management, revenue forecasting, contract management, and closing deals
Pursue leads generated by yourself and our inbound and outbound marketing efforts
Support the management team in developing sales strategies
Document all conversations, activities, and emails in our Salesforce CRM
Write and present quarterly business reviews to Sales Management, Senior Management

You will love this job if you are:

3+ years of field sales experience in CRM, Self-Service, Transformation, CMS, Digital Communications or Consultation/Engagement solutions.
Proven track record of regularly achieving or exceeding Sales targets, and ability to evidence how your personal approach to planning, forecasting and delivery has led to this success
Understanding of UK government or public sector
Confident, competitive, thorough, flexible, and tenacious
Proven to be capable of managing multiple active opportunities and meeting sales objectives
Capable of selling £200K+ deals as part of a diverse sales pipeline
Goal-oriented and self-motivated
Successful working independently as well as in a collaborative team
Excited about managing multiple simultaneous priorities in a fast-paced environment
Independently accountable for commitments and delivering the best performance by intelligent prioritisation
Proven in your ability and passion for prospecting - frequently breaking into new accounts
Passionate for Public Sector success
Client focused - the desire and ability to understand what drives a client's needs
Exceptional communication and presentation skills, both written and oral
Significant accomplishments selling enterprise software, CRM, SaaS, Marketing/Communications, CMS or Engagement/Consultation Technology
Success selling to Central and/or Local Government entities
Impressive track record of C-Level sales activity
Deep knowledge of public sector procurement
Familiarity with public sector Digital Communication and Citizen Engagement
Understanding of Digital Transformation strategies and supporting technologies including
Customer Relationship Management (CRM)

Examples of likely performance metrics:

Ability to clearly and concisely articulate the Granicus mission and how our solutions deliver it
Project a positive image of oneself and Granicus to others, at all times.
Ensure effective self-management and organisation.
Ensure and maintain a strong internal and external customer service focus.
Maintain effective communication with colleagues and the teams.
Operate within the Granicus’ policies, procedures and systems.

Security and Privacy Requirements

· Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

· Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

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