What your impact will look like here:

• Manage complex, mission driven projects varying in size and complexity for public sector clients
• Own the project scope, timeline, and budget
• Responsible for coordination of cross-functional teams to best serve Granicus customers
• Oversee quality assurance, execution, delivery, reporting and contract compliance for all project deliverables
• Predict and mitigate risks across all assigned projects with a solutions orientation
• Build and maintain project plans including timeline/schedule, prioritization and resource assignment
• Leverage company standard processes and tools for executing, tracking, and billing projects
• Serve as an innovator to strengthen the value of Services projects and to expand offerings
• Provide expertise as a trusted advisor to internal resources, customers and partners
• Maintain proactive approach to executing customer initiatives, anticipating customer needs and guiding decisions based on data and best practices
• Partner with and consult with internal teams in pursuit of Services opportunities
• Provide feedback to sales and support functions on project execution in retrospective meetings where applicable to adjust proposal and process changes on future projects
• Survey and analyze customer satisfaction of projects delivered by department
• Enlist internal stakeholders to help navigate within a customer organization and manage escalations

You will love this job if you have:

• Minimum of 4 to 6 years’ experience overseeing complex projects
• Experience working with cross-functional and distributed/remote teams
• Have experience and/or enthusiasm for public service, citizen engagement, legislative processes, and digital communication
• Commitment to maintain and exceed Granicus’ standard of excellence in project management, deliverables and personnel
• Enjoy managing simultaneous projects in a fast-paced environment
• Ability to satisfy project and client objectives and achieve consistently high customer satisfaction feedback
• Demonstrated project management experience, or any equivalent combination of education and work experience
• Proficient use of project management solutions
• Proficient use of Microsoft Office solutions (Word, Excel, PowerPoint)
• Possess superior communication (oral and written) and analytical skills
• Ability to understand what drives project needs
• Experience navigating and managing complex projects of varying sizes
• Strong problem solving skills with the ability to act/think autonomously
• Expertise in project management standards, preferably with an understanding of agile project management
• BA/BS degree or equivalent experience


 
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 


Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above, but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

Security Requirements:

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

• The Team
We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
Add details about product family, team philosophy if any and culture.
 
The Culture
• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. A few culture highlights include –
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs.
• Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee population.


The Impact
• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Process
• Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
• Assessment – Take a quick assessment (Don’t worry, we will prep you!)
• Hiring Manager interview – Talk to the hiring manager so they can learn more about you and you about Granicus.
• Panel interview – Meet more members of the team! Learn more and share more.
• Reference checks – Provide 2 references so we can hear about your awesomeness.
• Verbal offer – Let’s talk numbers, benefits, and culture and answer any questions.
• Written offer – Sign a formal letter and get excited because we sure are!


• Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.