HR Generalist
Costa Rica (Remote)
G&A – Human Resources /
Full Time /
Remote
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time.
The HR Generalist will be responsible for partnering with the HR team to provide general support to the daily operations of the global HR department. Participates in a variety of HR responsibilities and projects to elevate HR processes and enhance the employee experience. This generalist will provider administrative support in the onboarding/orientation processes, employee engagement, policy implementation as well as overall HR projects.
#PuertoRicoCostaRica
What your impact will look like here
- Manage employee inquiries including policies, procedures and general HR practices.
- Partner with the HR global team to assist in general HR projects
- Administer the leave of absence process in partnership with other HR Generalists for leaves globally
- Coordinate and implement process audits and HR process improvements
- Support with the coordination of company meetings and employee activities
- Assist with employee onboarding and offboarding processes
- Support employee engagement initiatives and company-wide events including the quarterly engagement survey, recognition platform and case management tool
- Organize, update, and audit employee file documentation and related initiatives.
- Perform orientations, onboarding and new hire check-in.
- Draft, revise, and format HR-related documents including presentations, policies, and internal guidelines.
- Perform administrative duties, as applicable.
- Support the HRBP team by gathering and summarizing HR data to provide insights on key areas such as engagement, training, and compliance.
- Partner with HRBPs to conduct, record and evaluate exit interviews.
You will love this job if you have
- Knowledge/Skills/Abilities
- General knowledge of applicable employment laws and practices
- Problem-solving and creative thinking skills
- Ability to work in fast paced environment with a growth mindset and flexible approach
- Demonstrated ability to work professionally and discreetly with extremely confidential information
- Strong relationship building and interpersonal skills
- Excellent written and verbal communications skills in English
- Able to effectively communicate with all levels of the organization
- Intermediate to advance knowledge of Microsoft Office Tools
- Experience/Credentials:
- Minimum of three (3) years HR experience in a global organization
- Bachelor’s degree in human resources or related field
SECURITY REQUIREMENT
Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Every day, Granicus helps organizations at all levels of government in the United States, UK, and Europe become more transparent with their information, more efficient in their workflows and more collaborative with the public, which ultimately helps drive better outcomes for the people these organizations serve.
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
