Site Reliability Engineer (req 1253)

Bengaluru
Cloud Platforms – Platform Engineering & Devops /
Full Time /
Remote
The Company 
Serving the People Who Serve the People 
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 
Want to know more? See more of what we do here.  




About Granicus:

Granicus is the leading provider of citizen engagement technologies and services for the public sector, bringing governments closer to the people they serve with the first-and-only Civic Engagement Platform. Granicus works with over 5,500 government organisations and connects over 280 million people in the largest Citizen Subscriber Network.

We are currently searching for exceptional talent to help shape the future of Granicus! So, if you’re interested in starting something new and working in a fast-paced environment with some of the brightest minds in the industry, come and talk to us at Granicus.


Requirements:

    • Site Reliability Engineer ( Kubernetes, AWS) 

    • At least three years of relevant industry experience
    • Agile & Lean thinking mindset.
    • Experience with software engineering best practices applied to data, e.g. automation, testing, contract definition, clean code, CI/CD.
    • Hands-on experience with large and complete systems hosted in the AWS cloud
    • Hands-on experience with managing Kubernetes-based apps
    • Experience working with monitoring & logging systems, particularly Elastic stack, NewRelic, LogicMonitor, Papertrail or Pingdom.
    • Pragmatic approach to solving problems.
    • Comfortable writing code in at least one programming language.

    • Desirable:

    • Software Engineer coming from a development or DevOps background.
    • At least 3+ years of hands-on experience with AWS (this is an AWS-focused role)
    • Hands-on coding experience with Python 3.
    • Exposure to application performance testing tools (preferably Locust).
    • Advocate for toil reduction through automation
    • Advocate for IaC (Infrastructure as Code)
    • Open to learning new tools and technologies on the job.
    • Leadership acumen.
    • Experience with SQL

Interview process

    • Assessment – Take a quick assessment.
    • Phone screen – Speak to one of our talented recruiters to ensure this could be a fit.
    • Hiring Manager – Talk to the hiring manager so they can learn more about you and you about Granicus.
    • Panel interview - Meet more members on the team! Learn more and share more.
    • Reference checks – Provide 2 references so we can hear about your awesomeness.
    • Verbal offer – Let’s talk numbers, benefits, culture and answer any questions.
    • Written offer – Sign a formal letter and get excited because we sure are!

Security and Privacy Requirements

    • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
    • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.