Senior Sales Development Representative

Houston /
Sales /
Full-Time
Graylog is a leading enterprise log management system that enables fast and efficient log analysis in the areas of security, compliance, operations and DevOps. Our enterprise product enables large organizations to capture, store and analyze terabytes of machine data in near-real time, while our open project empowers individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost.

We are a fast growing company with locations in Germany and headquarters in Houston, TX, serving customers all over the world.

At Graylog, you will find a diverse group of experienced professionals who love to have fun while meeting the needs of customers with the best solution and customer service available!

The Senior Sales Development Rep at Graylog will be a critical member of our team focusing on the bridge between marketing-created leads and sales opportunities globally. Your job is to engage with potential prospects, talk through their challenges in collecting and analyzing log data from their IT environment, and determine if there is an opportunity for our sales team to engage. We respond to inbound contact requests as well as proactively pursue outbound opportunities. Thoughtful, personalized communications is one of the best ways to ensure Graylog maintains our strong positive brand image while maximizing sales opportunities. The goal of your work is to build early stage relationships with software evaluators that ultimately turns into new business.

You will be the first point of contact with our customers in the sales process. This position requires intense proactivity, a strong desire to learn how to become a great sales development person, excellent written and verbal communication skills, and the ability to get others excited about using our tools to improve their business results. You will learn the ins-and-outs of both enterprise software Marketing and Sales processes, with a chance to grow your career along either line.

*** Only candidates located in the Houston area will be considered

Responsibilities

    • Meet weekly and monthly business goals for call / email / text / chat outreach in time-to-contact and lead-to-opportunity conversion rates
    • Respond to prospect’s questions arising from website chat box and “contact us” form fills
    • Proactively pursue opportunistic leads with outbound activity when a strategic position is presented.
    • Work with Marketing to create leads from event attendees and activity on social media and third-party software review sites
    • Qualify leads based on needs, priorities, timing, budget, and size then effectively transfer interested prospects to Sales in a way that maximizes opportunity creation and wins
    • Constantly search for methods of improvement through technology and process innovation and effectively communicate those ideas internally
    • Work with our Marketing Automation and CRM systems to track activities
    • Assist with establishing, automating, and optimizing the marketing lead-to-sales opportunity process such as email campaigns and A/B testing of messaging and methods.

Requirements

    • Located in Houston
    • Previous sales/lead generation experience with 2+ years experience in an enterprise class software environment
    • Can convey an effective message in e-mail, text, chat, and phone conversations
    • Understand how to social sell and interact with prospects over social networks
    • Fluent in Microsoft Office applications and CRM systems (HubSpot)
    • Ability to demonstrate an aptitude for technology
    • Team player who possesses a desire and ability to work in a fast paced, goal oriented high growth sales environment
    • Self-motivated and able to contact 5-10 new prospects per day, while managing the 12+ touches necessary to convert existing prospects into qualified leads
Apply now and you will hear back from us soon.