IT Manager
Bengaluru, Karnataka
IT /
Full Time /
Hybrid
Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
We are seeking an experienced and forward-thinking IT Manager to lead our India IT operations. In this pivotal role, you will be responsible for managing a high-performing IT team, supporting end-user technologies, office infrastructure, and enterprise IT services in a fast-growing, hybrid work environment. This role will require strong leadership, hands-on technical expertise, and the ability to scale IT processes to meet the evolving needs of our rapidly growing organization.
Technologies we use:
- Okta
- Google Workspace (G Suite)
- AWS
- Slack
- Jamf & Intune
- Atlassian (Jira Cloud/Confluence/Jira Service Desk)
- Twingate, Keeper, Netsuite
What you will be doing:
- Lead and manage IT operations for the India office, including day-to-day support, office network maintenance, and a team of skilled engineers, while ensuring delivery against performance metrics.
- Plan and manage IT budgets, vendor relationships, and procurement activities, continuously analyzing tools, technologies, and processes to support scale and cost-efficiency as the organization grows.
- Oversee strategic IT projects, including automation, onboarding processes, implementation of new technologies, and cross-functional initiatives that enhance end-user experience and business enablement.
- Ensure compliance and security governance by partnering with Information Security, supporting external audits (SOC 2, SOX, PCI), and enforcing IT policies, access controls, and endpoint protections across the environment.
- Drive effective communication and documentation through clear IT communications for incidents and changes, standardized procedures, and collaboration with global teams to deliver a seamless user experience.
- Own team performance management, including setting individual goals, conducting regular check-ins and formal review cycles, providing coaching and feedback, and identifying growth opportunities to maintain a high-performing IT function.
- Would be required to look into central corporate business applications/system on a requirement basis.
What you should bring:
- 8+ years of progressive experience in IT administration, with a strong foundation in enterprise systems, identity and access management, endpoint management, and cloud-based environments.
- 5+ years of proven people management experience, including mentoring, performance management, and scaling high-performing IT teams in fast-paced organizations.
- Demonstrated ability to lead IT operations for a mid- to large-scale, cloud-first environment supporting 500+ employees.
- Solid understanding of networking fundamentals, including wired/wireless topologies, TCP/IP, DNS, and DHCP.
- Strong grasp of IT operations best practices, including IT service management, process improvement, documentation, and compliance frameworks.
- Excellent organizational, analytical, and communication skills with a proactive and collaborative working style.
Who we are:
It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.
Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email recruiting@greenlight.me.
