Program RPN, Residents First Program
Missisauga, Ontario / Ontario
Greenshield Administration – Nursing /
Permanent Full-Time /
Hybrid
WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.
As a part of Greenshield group of companies, Greenshield Administration provides innovative health benefit solutions for the small-mid size companies in Canada. Recognized as the leading alternative to the traditional insurance companies, in a market where small and mid-sized employers have been largely underserved Greenshield Administration sets itself apart from the competition, by using technology, creative product development and a stellar customer experience to solve problems for employers. Honeybee Benefits is our next generation benefits platform built for today’s modern workforce that empowers employers to compete better for talent.
Established in 2007, NKS Health is a specialty pharmaceutical services company focused on the handling and service of injectable, infused and biologic medications. NKS Health provides high quality service by strategically focusing on chronic autoimmune and neurological conditions, such as: rheumatoid arthritis, gastrointestinal diseases, dermatological diseases, stroke rehabilitation, migraines, and multiple sclerosis.
An organizational dedication to program innovation and R&D has allowed NKS Health to design and deliver superior treatment solutions over the years, which has earned them a premium reputation with patients, physicians, and medication manufacturers. NKS Health truly creates a complete patient experience as it works with patients, physicians, clinics, hospitals, and nursing homes on all aspects of treatment.
We are a premier specialty pharmacy services provider, offering innovative programs, exceptional service, and superior value. For our patients, we are committed to achieving better health... NKS Health.
NKS Health Mississauga is looking for a qualified Full-Time Registered Practical Nurse (RPN) to join our team!
As part of this role, you will be responsible for both coordinating LTC home clinic visits and for visiting LTC homes in Ontario (primarily in the GTA area) to support physicians and assist with providing care to our patients. This is a Full-Time position that is a hybrid between in-clinic visits and in-office coordination and requires you to have a valid driver's license to meet the travelling requirements of the job. You will be reimbursed for travelling expenses, as per our business expenditure policy. As an RPN with NKS Health, you will be responsible for providing exceptional patient care to enrich the lives of elderly patients daily.
Responsibilities
- Enrollment of new LTC homes to the program
- Enrollment of new patients from LTC homes to the program
- Coordination with LTC homes, specialists, and pharmacies to schedule clinic visits.
- Scheduling clinic days within CRM system.
- Coordination with power of attorney (PoA) prior to provide consent prior to treatment of patients.
- Proper organization and follow ups to ensure all necessary pre-clinic procedures are completed prior to clinic days.
- On clinic days, connect with LTC support person to let them know you have arrived.
- Locate the medication.
- Confirm all patients on the list are still at the home.
- Cross reference names with medication received to ensure accuracy.
- Attend floors for patients on schedule to ensure they are in their room/bed.
- New referrals, ensure MARS print outs are available for physician.
- New referrals, ensure you have POA contact info for physician to call for consent or discussion re: assessment.
- Ensure all special notes are communicated to physician ie: INR reports, family requesting calls, family requests for physician regarding care etc.
- If patients aren’t in their room, locate PSW or staff to have person return to their room and in bed.
- Remove outer layer of clothing so physician can assess.
- Assist in positioning if physician requests.
- Prepare and reconstitute medication for injections by adhering to aseptic technique
- Document any changes physician requests during assessment and complete clinic day reports
- Document follow up for families who require same.
- Put clothing back on patient when done.
- Ensure physician has access for charting (sometimes in PCC)
- Ensure all notes are detailed and accurate for follow up to physician, pharma and LTC.
- Documentation of clinic day reports on patient files within CRM
- Reporting any adverse events if they occur via CRM
Qualifications
- Valid Standard First Aid and Level C CPR (required)
- Registered Practical Nurse certification (required)
- Ability to stand, bend, walk, crouch, kneel and reach freely and for extended periods
- Ability to lift 23 kilograms independently; ability to assist clients with standing, walking, sitting; able to reposition clients in bed
- Demonstrated ability to provide exceptional personal care and customer service
- Valid Vulnerable Sector Criminal Check
- Updated immunization record (TB test within 1 year; Covid-19 Immunization)
- Proficient verbal and written English communication skills
- Experience with reconstituting and preparing medication using aseptic technique would be an asset
- Valid G level driver’s license and access to a motor vehicle
Minimum Skills, Knowledge and Ability Requirements:
- Superior customer service skills
- Demonstrated teamwork abilities
- Organizational skills and experience with documentation on patient files within CRM
- Ability to manage multiple tasks and priorities at once
- Comprehension of medical terminology, Ability to read and interpret patient charts
- Strong analytical skills including interpretation of regulation and legislation.
- Ability to make decisions using sound judgment
- Ability to work autonomously
- Strong organizational skills, creative problem solving and results oriented.
- Strong time and project management skills and sense of urgency
- Ability to analyze current enrollment volume by MD
- Ability to analyze enrollment potential based on prescription volume of other biologics
- Ability to engage with a physician and his/her staff as a trusted and well-informed medical counterpart
- Must have a valid driver’s license and possess a car
- Ability to conduct Continuous Healthcare Education (CHE) events with HCPs, which may occur outside regular business hours
- Can interact with multiple sales reps and district managers from the commercial team
- Superior verbal and written communication skills, interpersonal skills and
- Attention to detail.
- Ability to speak multiple languages an asset
- Established relationships with Customers in a given territory, an asset
- Knowledge of public, private and federal reimbursement an asset
- Hold and maintain a valid, non-expired, unrestricted driver’s license
THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Take a minute to get to know us better by clicking here to watch our short video.
Here’s to Better Health for All!
A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).
