Strategy and Revenue Operations Manager
Toronto, Ontario
Greenshield Health – Business Development /
Permanent Full-Time /
Hybrid
WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.
We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
Our mission is to create better health for all Canadians, and we know that starts with our employees.
GreenShield Health is on a mission to improve your mental health at home, at work and beyond. We offer accessible, affordable and effective digital mental health solutions for individuals and organizations that care. With secure virtual counselling, personalized therapist matching services and digital-first employee wellness programs, we’re helping over a million people start feeling better without the wait.
Want to help people get the support they need when they actually need it? You’re in the right place.
Reporting to the Senior Vice President, Commercial, this role will contribute to strategic growth of GreenShield Health through the development and monitoring of OKRs, using the results to drive innovation and execution across the organization. This role will also be responsible for the development, implementation and tracking of growth and innovation within GreenShield Health.
THE ROLE IN A NUTSHELL
- Utilize data to perform analytics, derive meaningful insights and pragmatically identify root causes.
- Support the development of GS Health LOB metrics.
- Maintain, support, and audit our sales tracking systems and reports to ensure data cleanliness and accuracy.
- Through analytics, provide support and validation to sales strategy.
- Analyze, automate and improve our existing strategies and processes, using data to drive change.
- Support the leadership team by providing relevant analyses, insights, and recommending improvements.
- Conduct regular in-depth pipeline and account reviews with the Marketing, Business Development, and Account Management teams.
- Work with Business Development and Account Management teams to maintain and issue weekly deal pipeline updates to senior leadership, segmented by type (e.g., direct, channel, RFPs).
- Identify and implement opportunities to improve tracking, recording and presentation of sales pipeline and reporting procedures.
- Work across departments to instill a shared vision and culture embracing data-focused strategic growth.
WHAT WE ARE LOOKING FOR
- 5+ years in operations, program/project management, or sales productivity.
- University degree in Business, Commerce or related discipline.
- Experience using Client Relationship Management - creating and navigating reports/dashboards – Hubspot experience would be an asset.
- Ability to build effective relationships at a number of different levels and across different roles. Ability to influence without authority.
- Flexible, fast learner who thrives in a constantly changing work environment.
- Data-driven decision-making skills and the ability to analyze complex sets of data and present it in an easy and digestible manner.
- Strong problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high quality executive presentations.
- Strong collaboration, communication and problem-solving skills as well as excellence in storytelling to align multiple parts of the business.
- High level of proficiency with Microsoft Office, G-suite.
- Experienced with data-driven decision making.
- Ability to drive collaboration across the organization to identify needs and develop scalable solutions.
NICE TO HAVE
- Bilingual (French/English)
THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
Take a minute to get to know us better by clicking here to watch our short video.
Here’s to Better Health for All!
A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).
