Project Manager - Enterprise Clinical Office

Toronto, Ontario
Greenshield Health – Enterprise Clinical Office /
Permanent Full-Time /
Hybrid
WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place. We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.
 
Our mission is to create better health for all Canadians, and we know that starts with our employees. 

GreenShield Health is on a mission to improve your mental health at home, at work and beyond. We offer accessible, affordable and effective digital mental health solutions for individuals and organizations that care. With secure virtual counselling, personalized therapist matching services and digital-first employee wellness programs, we’re helping over a million people start feeling better without the wait. 
Want to help people get the support they need when they actually need it? You’re in the right place.


Reporting to the Director, you will be responsible to ensure that the projects are running smoothly for our Enterprise Clinical Office. You’ll partner with GreenShield lines of business, and cross-functional teams to implement projects that underpin GreenShield as a health delivery service organization. You’ll play a key supporting role in implementing new products/services, enhancing loyalty and consumer impact, and driving the overall business forward.

The role in a nutshell

    • Lead projects for the enterprise clinical office
    • Manage internal enterprise clinical office projects and ensure that timelines are adhered to for each phase of the project.
    • Meet with workstream leads regularly to obtain updates and flag risks on a timely basis
    • Ensure proactive steps are taken to ensure that the projects are not being put at risk or that completion is delayed.
    • Manage accreditation and audit processes at a clinical enterprise level
    • Oversee planning, execution and completion of all projects related to the above (managing timelines, budgets, goals and objectives within the specified scope and quality standards)

What we are looking for

    • 2-4+ years of project management experience; preferably in the healthcare or clinical industry.
    • Excellent verbal communication skills to promote collaboration across a broad group of teams
    • Experience working in an Agile environment and a commitment to continuous improvement and learning.
    • Experience in Digital Health and/or Healthcare
    • Experience in healthcare accreditation process is an asset
    • Project management certification is an asset

Key requirements

    • Self-motivated with the ability to manage multiple tasks and meet challenging goals.
    • Able to form strong working relationships with cross-functional teams, thrive in ambiguity.
    • Must be able to work independently and in a team environment.
    • An understanding of clinical office mandate and work
    • Change management and ability to influence
    • Ability to lead projects
    • Ability to manage budgets and keep track of objectives
THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs.  We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded. 
 
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
 
We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.
 
Take a minute to get to know us better by clicking here to watch our short video.
 
Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language.  By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization. 
GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply.   We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially. 
Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).