Experience Strategist

San Diego, CA /
Strategy /
Full-time
/ Remote
Here at Grizzly, we work at the convergence of branding and advertising—blending strategy, design, and story to build deeper, more enduring connections between brands and people.

We partner with those who are out to shape the future. The trailblazers. The visionaries. The brave thinkers. The ones who believe in a better world and are hell-bent on building it. The Adventurous Brands™ securing the future of work, powering the way we communicate, and discovering science that’s changing life as we know it.

We put creativity to work for business because we believe the most innovative brands have the power to affect just about anything. They challenge convention impact culture, and create a better future. We help them navigate an increasingly complex and challenging world.

This is how we guide brands onward.

This is the adventure.


The Opportunity
Grizzly is looking for a Content & Experience Strategist to join our Strategy team. This position will play a pivotal role in leading current and future web platform projects, and be an integral part of growing our web and digital capabilities as an agency.
In this role you will work very closely with Strategists, Designers, and Copywriters to lead the research, development, delivery, and measurement approach of customer-centric web and content strategy that delivers value for our clients and their customers. You will be the subject matter expert of the client business who can work as a strong independent contributor on a highly collaborative team.
Responsibilities
External (client):-Lead on framing and selling in the approach, tools, and timeline of content and UX projects-Be the expert in the room for all things content and digital experience -Identify new opportunities for Grizzly to provide value to our clients through content and UX-Present insights and artifacts, facilitate workshops, and communicate rationale at each stage of digital engagements, ensuring stakeholder alignment
Internal:-Lead on all research, strategy, development, and delivery of content and UX strategies for digital products and platforms (e.g. websites)-Collaborate with the design and copy team bring your work to life-Lead on the development of user journeys, information architecture, and measurement plans -Create content strategies that increase discoverability, engagement, and clarity to meet our clients needs-Leverage the necessary tools to test and optimize content.-Be the advocate of the user at every stage of the process
Qualifications
The ideal candidate has 4-7 years of experience in experience strategy and content strategy within digital and design agencies with a focus on large scale web platform projects. 
-Experience on complex web projects for clients in the tech, B2B, software, and or healthcare category as well as D2C ecommerce.
-Expertise using Figma -Proven ability to wear multiple hats within a project team as a strategist, content writer, QA/editor, and project manager
-Strategic leadership and collaboration across an interdepartmental internal team, external vendors, and highly complex client organizations
-Proven ability to persuasively deliver single minded and clear insights and recommendations based on data-driven methodologies.
-Hands on experience leveraging tools, research, and testing methodologies including ethnography, quantitative survey design, A/B testing, AI, ML, and content syndication to ensure our solutions are rigorously data backed. 
-Experience working on a wide range of content types, formats, and channels (blog, web,video, social)
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.