Pharmacy Manager, Dispensary

Cleveland, OH
Retail – Retail Pharmacy
Full-time / Exempt
About GTI
Green Thumb Industries (GTI), a national cannabis consumer packaged goods company and retailer, is dedicated to providing dignified access to safe and effective cannabis while giving back to the communities in which they serve. As a vertically integrated company, GTI manufactures and sells a well-rounded suite of branded cannabis products including flower, concentrates, edibles, and topicals. The company also owns and operates a rapidly growing national chain of retail cannabis stores called RISE™. Headquartered in Chicago, Illinois, GTI has 11 manufacturing facilities, licenses for 72 retail locations and operations across 12 U.S. markets. Established in 2014, GTI employs approximately 600 people and serves thousands of patients and customers each year. GTI was named a Best Workplace 2018 by Crain’s Chicago Business.  More information is available at

GTI just keeps growing and growing! We’re looking for a Pharmacy Manager to be the mastermind behind all daily operations for our Cleveland, Ohio location. Our perfect Pharmacy Manager is someone who loves to grind away at the details of inventory, financial records, and safety and security measures. But we’re also looking for someone who can break through the haze of policies and paperwork to hire and shape our local team of passionate Patient Care Specialists and serve as an ambassador to the larger community, educating patients and enthusiasts about cannabis. A strong leader knows that success is always a joint effort, so the Pharmacy Manager will also excel at working with leadership from GTI Headquarters to help make sure GTI is smoking the competition at every level!

Team Leadership

    • Manage, supervise, and direct the activities of assigned staff and partner with Corporate Recruiting and HR teams to make recommendations regarding hiring, discipline, termination, or advancement of employees
    • Coordinate scheduling
    • Review performance of other dispensary employees on a regular basis
    • Implement dispensary policies and ensure staff follows best practices
    • Manage and inspire internal staff to deliver the highest level of customer experience
    • Provide education and development for staff about medical cannabis strains, edibles, concentrates, and consumption mechanisms


    • Participate in developing and implementing operational rules, regulations, policies, and procedures to advance GTI’s mission, vision, goals, and objectives
    • Oversee and manage quality product inventory and financial records
    • Work with GTI’s VP of Marketing on marketing, promotions, and the maintenance of reports as they pertain to the daily operations and financials of the dispensary
    • Manage financial records and cash handling procedures
    • Work with GTI’s management team to create budgets and forecast sales
    • Set sales, service, and profit goals and lead staff to exceed them
    • Work with wholesalers to negotiate and procure an adequate supply of quality products
    • Ensures the Pharmacy/Dispensary operates in accordance to local and state regulations as well as GTI company policies & standards

Customer Service

    • Ensure the safety and satisfaction of every patient
    • Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge
    • Compound and dispense medications accurately for delivery to patient care areas
    • Provides timely and accurate medication information to patients
    • Consults patients and assesses patient’s certification to determine best course of treatment
    • Processes all medication order information into an electronic health record to ensure accuracy of records regarding past, current and future dispensing and charging
    • Maintain a comprehensive pharmacy patient profile. Oversee the packaging labeling, and distribution of medications for all patients and employees according to established policies, procedures, and guidelines
    • Partner with Community Outreach to provide accurate information to patients, medical providers, and the community at large while serving as a positive representation of GTI in the community


    • 7+ years of experience in a management environment
    • 3+ years as a licensed pharmacist
    • Bachelor’s degree in Business or related experience
    • Maintains OH Pharmacists license
    • Constant interpersonal communication
    • Accountability for others
    • Balanced and intuitive decision making
    • Practical and proactive thinking
    • Lead an organized workplace
    • Cannabis experience preferred
    • Knowledge and/or ability to use pharmacy information systems
    • Knowledge and ability to use automated and conventional pharmacy equipment

Additional Requirements

    • Minimum of 21 years of age
    • Must possess valid driver’s license or state ID
    • Must pass any and all required background checks
    • Must be and remain compliant with any and all legal or company regulations for working in the industry
    • Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching
We can't wait to meet you!