Patient and Community Outreach Coordinator

Cleveland, OH
Retail – Community Outreach
Full-time / Exempt
About GTI
Green Thumb Industries (GTI), a national cannabis cultivator, processor and dispensary operator, is dedicated to providing dignified access to safe and effective cannabis nationwide while giving back to the communities in which it serves. As a vertically integrated company, GTI manufactures and sells a well-rounded suite of branded cannabis products including flower, concentrates, edibles, and topicals. The company also owns and operates a rapidly growing national chain of retail cannabis stores called RISE™ dispensaries. Headquartered in Chicago, Illinois, GTI has eight manufacturing facilities and licenses for 60 retail locations across eight highly regulated U.S. markets. Established in 2014, GTI employs over 500 people and serves thousands of patients and customers each year. GTI was named a Best Workplace 2018 by Crain’s Chicago Business. More information is available at

We’re looking for a trailblazing cannabis advocate to light up the Cleveland, OH area with their charisma! Our Patient Outreach Coordinator will lead new-patient seminars and develop creative campaigns to educate the public about the benefits of cannabis and our distinctive brand. This well-seasoned healthcare marketing and outreach professional will know that people in Toledo are burning with curiosity about cannabis and just need someone confident and caring to hit them the details! This position is a unique opportunity to inspire and educate patients across the Toledo community, so we’re looking for someone with passion, tact, savvy, and a nice big dab of charm!


    • Lead and drive new-patient seminars
    • Perform new-patient outreach
    • Assist patients with the application process
    • Physician education
    • Referral follow-up
    • Develop strategic marketing campaigns
    • Inspire patient confidence and create patient loyalty
    • Develop knowledge of various strains and their effect on debilitating medical conditions
    • Accountable for monthly goal


    • Must be compassionate with a strong work ethic
    • Exceptional patient service skills; experience in health care related field a plus
    • Desire to learn about products to assist patients
    • Strong attention to detail and must have a team-player mentality
    • Ability to resolve problems in a professional manner
    • Must be able to accommodate scheduling expectations, including weekend
    • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense, and resourcefulness
    • Adapts and thrives in a demanding, start-up, fast-paced environment
    • Possesses a high level of critical thinking skill
    • Operates with a high level of professionalism and integrity, including dealing with confidential information
    • Must understand and comply with the rules, regulations, policies, and procedures of GTI
    • Must have a solid understanding of the Medical Marijuana laws, rules, and regulations set forth by the state

Additional Requirements

    • Must pass any and all required background checks
    • Must be and remain compliant with all legal and company regulations for working in the industry
    • Must possess valid driver’s license
    • Must be a minimum of 21 years of age
    • Must be approved by the to receive an Agent badge
We can't wait to meet you!