Community Outreach Specialist

Cleveland, OH
Retail – Community Outreach
Full-time / Exempt
About Green Thumb Industries:
Green Thumb Industries (GTI), a national cannabis consumer packaged goods company and retailer, is dedicated to providing dignified access to cannabis while giving back to the communities in which they serve. GTI manufactures and distributes a portfolio of branded cannabis products including Rythm, Dogwalkers, The Feel Collection, incredibles and Beboe, among others. The company also owns and operates rapidly growing national retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, GTI has 13 manufacturing facilities, licenses for 95 retail locations and operations across 12 U.S. markets. Established in 2014, GTI employs approximately 1,400 people and serves thousands of patients and customers each year. GTI was named a Best Workplace 2018 by Crain’s Chicago Business.  More information is available at

We’re looking for a trailblazing cannabis advocate to light up the Cleveland, OH area with their charisma! Our Patient Outreach Specialist will lead new-patient seminars and develop creative campaigns to educate the public about the benefits of cannabis and our distinctive brand. This well-seasoned healthcare marketing and outreach professional will know that people in OH are burning with curiosity about cannabis and just need someone confident and caring to hit them the details! This position is a unique opportunity to inspire and educate patients across the community, so we’re looking for someone with passion, tact, savvy, and a nice big dab of charm!


    • Lead and drive new-patient seminars
    • Perform new-patient outreach
    • Assist patients with the application process
    • Physician education
    • Referral follow-up
    • Develop strategic marketing campaigns
    • Inspire patient confidence and create patient loyalty
    • Develop knowledge of various strains and their effect on debilitating medical conditions
    • Accountable for monthly goal


    • Must be compassionate with a strong work ethic
    • Exceptional patient service skills; experience in health care related field a plus
    • Desire to learn about products to assist patients
    • Strong attention to detail and must have a team-player mentality
    • Ability to resolve problems in a professional manner
    • Must be able to accommodate scheduling expectations, including weekend
    • Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgement, common sense, and resourcefulness
    • Adapts and thrives in a demanding, start-up, fast-paced environment
    • Possesses a high level of critical thinking skill
    • Operates with a high level of professionalism and integrity, including dealing with confidential information
    • Must understand and comply with the rules, regulations, policies, and procedures of GTI
    • Must have a solid understanding of the Medical Marijuana laws, rules, and regulations set forth by the state

Additional Requirements

    • Must pass any and all required background checks
    • Must be and remain compliant with all legal and company regulations for working in the industry
    • Must possess valid driver’s license
    • Must be a minimum of 21 years of age
    • Must be approved by the to receive an Agent badge
At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.