Project Implementation Manager

Greater New York City Area
Customer Success – Customer Success
Full-time
H1 is a platform for the global healthcare community to track analyze, and glean insights into the people, organizations, and findings happening every day. We are the first company to arm life science companies with on-demand, live insights on healthcare data to provide best in class data analytics and clinical insights allowing companies to operate with greater efficiency and effectiveness when deploying strategies for use of their products and services.

We're looking for a charismatic self-starter and proactive, technical individual who is experienced in onboarding enterprise customers of all levels of sophistication and who wants to grow their career in our fast-paced organization. The ideal candidate is an experienced project manager who can manage software and data implementation processes from A to Z.

This is a great opportunity to be one of the early members of our New York Client Implementation team while collaborating with our global organization.

What you’ll do

    • Own the project implementation process from contract execution through go-live
    • Own technical implementations including Single Sign-On and systems integrations
    • Be deeply familiar with the H1 platform and all the product offerings
    • Partner with our customer success team to improve our customer onboarding process for repeatable and scalable project plans
    • Communicate and align with internal and external stakeholders
    • Ensure global cooperation between team members

We're looking for someone who

    • Has 3+ years of experience in project management and/or implementation role
    • Has impeccable time management and communication skills
    • Is proficient with project management software and processes
    • Is technically-minded, but you don't have to be an engineer to do well here

Bonus points if you

    • Know how to write SQL and/or code
    • Have worked with an offshore team
    • Have worked at a startup

Benefits

    • Stock options
    • Flexible working hours
    • Health Insurance (Medical and Dental)
    • Unlimited Vacation/Paid Time Off
    • Paid Sick Days
    • Dinner on our corporate Seamless account
    • Stocked fridge and cabinets full of snacks and drinks