Operations BI Analyst

Kuala Lumpur /
MY – Operations /

What You'll Be Doing?

    • Understand Operations' goals, KPIs and to align reports and insights based on them.
    • Identify and investigate trends, anomalies and opportunities to improve HappyFresh's Operations strategy.
    • Identify and track opportunities based on users, fleet behavior analysis and business requirements to drive value and conversion.
    • Ensure appropriate data/tools/dashboards/automation to measure execution and enable deeper analysis.
    • Identifying processes gaps to optimize processes.
    • Coordinate with other stakeholders to improve and, or resolve matters relating to Operations.
    • Identify opportunities to optimize sales and profitability strategies.
    • Other duties as deemed necessary as assigned by Management from time to time.

Who Are We Looking For?

    • BS in Actuarial Science, Mathematics, Economics, Computer Science, Information Management or Statistics.
    • Proven working experience as a Business Analyst/ Business Intelligence or related for at least 1 year.  
    • Strong analytical skills with the ability to process and clean data, identify and analyse trends as well as create insights.
    • Experience with Tableau and technical expertise in Excel VBA programming is a plus. 
    • Excellent business and financial acumen.
    • Driven for problem solving, team player and high attention to details.
    • Able to start as soon as possible.


    • Strategic office location : Mid Valley
    • Exciting company activities
    • Flexible working hours
    • Free flow of snacks & drinks
    • Fun, friendly, young and dynamic colleagues
    • Multi-cultural environment
    • Smart casual attire everyday
    • Annual bonus
See what it's like to work here: http://happyfresh.com/careers