Content & Category Management Manager

Kuala Lumpur /
MY – Content & Category Management /
Full-time

What you'll be doing?

    • Managing processes and systems to ensure flawless quality of e-commerce content
    • Monitor team’s KPI, attendance and incentives
    • Proficient in training new recruits in any area of Content & category management
    • Driven to increase saleability of each product category
    • Manages translation request from counterparts
    • Manage store integration and product logic
    • Monitor, report, and appraise performance on a regular basis
    • Manage internal content creation and third parties in ensuring quality content and images
    • Managing tracking, resolution, and reporting of store production issues partnering with Tech and Product teams to integrate new application features into production environments
    • Being an expert on our tools, systems, and processes planning and balancing workload and resources
    • Evangelizing smart solutions and -processes
    • Effectively communicating to partners and to senior management regarding risks/benefits of solution options driving process improvements
    • Plan and introduce strategic workflows to enhance team productivity
    • Coordinate with regional team in enhancing and improvement of KPIs (e.g. productivity, backlog, lead time and quality), projects as and when required
    • Managing and motivating a team of high-performing content specialists
    • Ad-hoc task execution if and when required

Who are we looking for?

    • Min qualification of Bachelor's Degree in any field
    • 3-5 years of relevant experience with transferable skills
    • Detail oriented
    • Good communication (verbal and written), will need to communicate with store partners & tech, PM
    • Able to do analysis
    • Strong command of English & Bahasa Malaysia
    • Strategic thinking 
    • Plus point if familiar with grocery products

Perks

    • Strategic office location : Mid Valley
    • Exciting company activities
    • Flexible working hours
    • Free flow of snacks & drinks
    • Fun, friendly, young and dynamic colleagues
    • Multi-cultural environment
    • Smart casual attire everyday
    • Annual bonus
See what it's like to work here: http://happyfresh.com/careers