Community Manager

Los Angeles, CA / Remote /
Marketing /
Hashflow, a cryptocurrency exchange protocol backed by top-tier VC funds, Silicon Valley investors, and cryptocurrency angels, is hiring a Community Manager.

We are looking for an experienced social media manager to help us generate awareness and grow our community. As a member of an early stage team, you will have ownership and help manage the lifeblood of the Hashflow ecosystem to deliver long-lasting impact for the company.

- Coordinate the effort of managing Hashflow’s online presence across multiple channels 
- Moderate Discord and Telegram, and interact with the community to increase positive engagement
- Monitor the company's social media accounts and offer constructive and meaningful interaction with users
- Provide engaging content in a variety of forms, such as text, images, memes, videos, for social media accounts
- Create methods for finding and tracking community feedback
- Work with Product and Marketing leadership to instill a “growth mindset” throughout the organization, and convert community engagement into company business opportunities
- Keep current on trends and happenings across the broader crypto ecosystem
- Organize and manage ambassadors and minority languages groups
- Coordinate with and manage existing community managers and build common strategies, divide responsibilities and coordinate in order to secure continuous community engagement

- Minimum 3 years of community management or social media experience
- Experience in supporting and launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, writing email newsletters)
- Hands-on experience with brand management through social media platforms
- Ability to identify and track relevant community metrics, and to utilize those metrics to assess progress and performance
- Extremely personable and ability to maintain a great vibe 
- Know-how in operating Twitter, Discord, Telegram, Medium and other social channels
- Naturally-driven curiosity to benchmark and adapt to new trends
- Strong project management and execution—ship with high quality in a fast-paced environment
- Native English speaker