Operations Analyst - Billing, Marketplace
About the Position:
Haul is looking to bring on an Operation Analyst to automate our driver payroll and fleet invoicing activities.
The primary responsibility of this critical staff member is to provide support to both our drivers and fleets.
-Meeting KPI’s to include (but not limited to) AR balance, payroll accuracy + ontime
-Work with drivers, fleets, and company personnel to resolve service issues, pay related issues.
-Basic math, bookkeeping and accounting skills
-Organization, time management and prioritization abilities
-Ability to be discreet and maintain the security of driver or customer information
-Effective computer skills to input to use bookkeeping and account management software in a timely and efficient manner
-Proficiency with Google Suite (GMail, Docs, Sheets)
-Strong communication and organizational skills
-Ability to problem solve and adapt quickly in a fast-paced environment, triaging issues and determining when escalation is necessary
-Ability to learn new technologies quickly, and help refine those technologies through thoughtful feedback
-Bachelor’s degree or equivalent
What we offer & Perks:
-Strong base salary and stock options
-Medical, Dental and Vision fully covered
-Having launched during Covid, once it is safe to return to an office, Haul will support a "hybrid" scheduling model, under which certain employees would work in the company's offices for at least three days per week and at home or elsewhere for the rest of the week