Director of Talent Acquisition
Orem, UT
People Operations – People Operations /
Full-Time /
Hybrid
The Director of Talent Acquisition is responsible for playing an innovative and strategic role in understanding the talent needs of the company and then delivering a talent acquisition strategy and plan for attracting, selecting, and delivering talent that can learn quickly and deliver sustainable results. This Director will be responsible for reinforcing Havenpark’s strong values and purpose-driven culture of creating “caring communities” in a way that reinforces the Havenpark brand. The Director will seek to attract top talent across all functions while supporting a focus on becoming the best employer in our industry and among the best anywhere. This role requires a forward-thinking leader with progressive experience, strong business acumen, exceptional communication and leadership skills, and expertise in leveraging best practices, AI-driven tools, and data-driven insights. The Director will oversee a robust Talent Acquisition team and partner with business leaders to ensure alignment between hiring needs, organizational growth, and cultural fit.
Responsibilities
- Strategic Leadership
- Develop and implement a comprehensive talent acquisition strategy that aligns with the company's growth goals and industry trends.
- Drive innovation in recruiting processes, leveraging technology, AI tools, and data-driven insights to enhance candidate sourcing, assessment, and selection.
- Lead, mentor, and develop a high-performing recruiting team to deliver exceptional candidate and hiring manager experiences.
- Ensure diversity, equity, and inclusion (DEI) principles are embedded in all hiring practices.
- Conduct regular 1:1s, team meetings, and provide ongoing feedback and professional development opportunities.
- Promote a culture of accountability, performance, innovation, and continuous learning within the Talent Acquisition team.
- Recruitment Operations
- Ensure that recruiting processes are well-defined, expectations are clear and communicated, hiring managers are trained, and the recruiting team is consistent in following established processes.
- Establish and manage recruiting metrics, dashboards, and KPIs to measure effectiveness and continuously improve outcomes.
- Utilize technology effectively, including Applicant Tracking System, AI tools, reporting, and tracking candidate progress, team productivity, etc.
- Stay current on recruiting trends, technologies, and best practices to continuously elevate the function.
- Stakeholder Partnership
- Partner with business leaders to forecast hiring needs, clearly define role requirements, build talent pipelines, and ensure timely fulfillment of headcount requirements in conjunction with organizational priorities.
- Develop targeted recruiting strategies by geography, role type, role profile, and skillset to address current and future needs.
- Provide regular updates and insights on recruiting pipeline health, challenges, and progress to business leaders. Own the recruiting dashboard and communicate trends, insights, and opportunities for improvement.
- Employer Brand & Candidate Experience
- Strengthen the company’s employer brand through creative talent marketing initiatives, an updated Careers page on the company website, social media presence, and industry partnerships.
- Ensure a best-in-class candidate journey that reflects our culture and values.
- Act as a brand ambassador by developing Havenpark’s employer value proposition and reinforcing it at each stage of the candidate experience.
- Process & Compliance
- Standardize and elevate interviewing and selection practices and assessment tools to ensure optimal decisions, while driving consistency, fairness, and compliance with legal and regulatory requirements.
- Identify and implement the “Interviewer Certification” standard and ensure that interviewers are selected and trained to deliver Havenpark’s differentiated structured interviews and data-driven decision-making process.
- Partner with HR Operations to ensure seamless onboarding and integration of new hires.
- Maintain standards for assessment and evaluation criteria to ensure high-quality selection decisions are made.
Qualifications
- Education:
- Bachelor’s degree in Human Resources, Business, or related field; Master's degree preferred.
- Experience:
- 12+ years of progressive talent acquisition experience, including at least 3+ years in a leadership role.
- Proven track record of building and scaling recruitment functions in high-growth, mid-size organizations.
- Strong knowledge of innovative sourcing strategies, behavioral and targeted interviewing techniques, AI-driven recruiting tools, recruitment marketing, and employer branding.
- Proven ability to develop, analyze, and act on key recruiting metrics and dashboards.
- Excellent communication, interpersonal, and relationship-building skills.
- Strategic thinker with a growth and learning mindset; comfortable driving change and innovation.
- Experience leveraging AI, ATS platforms, and data analytics to optimize recruiting processes.
- Strong business partnering skills, with the ability to influence and advise senior leaders.
- Physical Demands
- This is primarily an office-based position with typical physical demands related to extended computer and phone use. Occasional travel may be required to attend meetings, support talent acquisition activities, or attend training.
