Senior Director of Therapist Sales
New York /
Headway’s mission is to create access to affordable, quality mental healthcare across the United States. We all know someone who has struggled with mental health—1 in 4 people have a treatable mental health condition—but the overwhelming majority don’t get the care they need. The primary reason is cost. Eighty percent of therapists don’t accept insurance, meaning paying for therapy is usually very, very expensive. Headway is solving this problem by building a managed marketplace that brings together patients and therapists, and takes care of all the messy insurance stuff behind the scenes. After launching in April of 2019, we are already facilitating thousands of appointments each month, and have the backing of the nation’s preeminent VCs (backers of: Facebook, LinkedIn, Slack, Uber, Oscar), as well as the nation’s most innovative healthcare entrepreneurs (founders of One Medical, Flatiron, and Clover, plus the founders of Seamless and Giphy). Join our team and our mission, and do something that matters.
About The Role
The therapist sales team is the engine that makes Headway go, directly responsible for adding thousands of therapists to our community each year. We’re ready to scale this sales operation, and as the leader of this critical function, reporting into one of Headway’s cofounders and Head of Growth, you’ll do just that. You’ll be responsible for building out a world class sales team, hiring, training and managing multiple classes of salespeople, as well as for ‘operationalizing’ sales by standing up tools, systems and processes that are essential for scaling.
Scaling experience: You’ve scaled an SMB sales team before, taking a fledgling operation and building it into a well-oiled sales machine
Management & team building guru: We project to almost 10x our sales team over the next 12-18 months. The ideal candidate has hired, trained and managed dozens of salespeople before, and is a world-class manager and motivator.
Systems and process thinker: The systems and processes we have in place today need to be overhauled. As a sales leader with an operations spike, you’re excited about standing up systems, designing new processes and implementing tools that will be essential for scaling.
Deeply analytical and metrics-oriented: You're energized by the prospect of living and breathing our sales funnel and deploying experiments to help drive meaningful conversion and efficiency gains.
Excited by early stage opportunities: As an early stage startup, there’s no shortage of things we need to do to scale — implementing a CRM, operationalizing our playbooks, you name it. To excel in this role, you need to be energized by that opportunity, in addition to being exceptional at prioritizing
Motivated by our mission. We are working to solve the biggest problems in mental health care today (access and affordability). We have already helped thousands of people get care they couldn’t have otherwise afforded today and we’ll help millions tomorrow. Our team members are deeply committed to our mission.