Care Champion

United States
Clinical /
Full-time /
Remote
Health at Scale is the market leader in precision health -- digital health programs that offer smart, hyper-personalized insights to help individuals choose the best providers, treatments, care settings and lifestyle choices for their unique healthcare needs. Founded by leading machine learning and clinical faculty from MIT, Stanford, Harvard and the University of Michigan, we work with some of the largest payers, employers and providers in the U.S. to improve outcomes, costs, access, and equity for their members. Health at Scale operates some of the largest deployments of AI in healthcare to date, covering millions of lives in production settings. We have been recognized for our innovation and as one of the fastest growing private companies by Forbes, Fast Company, Inc 500, UCSF Digital Health, Becker's, TechCrunch, Bloomberg and MIT News. For more information, please visit our website.

As a Care Champion at Health at Scale, you will work with an exceptional team of clinicians including physicians, nurse practitioners, and nurses to provide virtual outreach to our clients’ employees and members with complex healthcare challenges.  

Members who need care may be unaware that they have gaps in care or risk factors that need to be addressed. Using AI-powered proactive identification and outreach, Care Champions engage the members who need help at early stages.

Care Champions will empower members with personalized health education content relevant to their unique conditions, helping to improve health literacy. In addition, Care Champions will equip members with hyper-personalized provider matches (PCPs, specialists, procedures and imaging) that account for the thousands of characteristics that make members unique. 

Responsibilities

    • Directly engage members through various channels to help them navigate through their complex healthcare challenges
    • Guide the design and deployment/workflow integration of clinical user interfaces and analytical pipelines
    • Structure and coordinate trials to demonstrate company software and services

Requirements

    • BSN or MSN (Nurse Practitioner) with current and active RN or NP license
    • 3+ years of experience in clinical practice
    • Experience with clinical data, insurance claims and billing, data coding
    • Experience with care delivery, gaps in care, utilization review
    • Excellent communication, interpersonal and organizational skills
    • Fluency in both English and Spanish
Health at Scale is an equal opportunity employer and is committed to diversity in its hiring and business practices. To all recruitment agencies: Health at Scale does not accept agency resumes. Please do not forward resumes to this job alias, company employees or any organization location. Health at Scale is not responsible for any fees related to unsolicited resumes.