Sales Development Representative
Remote
Sales /
Full Time /
Remote
Join Heard as a Sales Development Representative (SDR) and help us connect mental health professionals with resources to grow their practices! If you thrive in a high-energy, mission-driven environment and love meaningful outreach work, we want to meet you.
What You'll Do
- Conduct high-volume outreach (calls, texts, emails) to prospective customers, with a focus on therapists and wellness professionals.
- Qualify inbound and outbound leads, gather information, and uncover fit for Heard’s platform.
- Book and confirm consultation meetings, making sure prospects have all they need to get value from a consult.
- Maintain up-to-date records in HubSpot CRM and ensure a clean sales pipeline.
- Proactively follow up with prospects within tight timelines (first outreach within 1–2 hours of lead receipt).
- Partner closely with Account Executives and other team members to hand off qualified leads and ensure a seamless experience.
- Consistently achieve or beat activity and booking targets, and help the team hit monthly and quarterly goals.
- Bring insights and ideas to the team—your voice matters!
What Success Looks Like
- About 90+ high-quality touches daily (calls, texts, emails).
- Consistently high consult booking and show rates.
- Accurate, detailed lead qualification and data entry.
- Willingness to try new approaches and embrace feedback.
You'll Excel If You...
- Have 1+ year experience as a BDR, SDR, or in a similar outbound/sales role (healthtech or SaaS preferred, but not required).
- Thrive on high energy, targets, and making a real difference.
- Are proactive, organized, and resourceful—you’re the one your team can depend on.
- Communicate well in writing, on the phone, and across teams.
- Learn new systems quickly (we use HubSpot, SalesMsg, and other modern tools).
Why Heard
- Opportunity to make a real impact in the mental health field.
- Supportive team environment that values learning and growth.
- Clear targets and transparent compensation tied to your impact.
- Career growth opportunities as we expand.
Compensation
- Base: $30,000
- OTE - $60,000
- Commission: 50/50
Heard is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!