Product Designer

Budapest, Hungary
Product Design /
Full-time /
What are you looking for in your next company? An open, collaborative, and friendly culture? A diverse environment? Do you believe that users’ journey should be one holistic experience regardless of channels or devices? If these matter to you, we have some great things to talk about. 

We’re looking for a Product Designer to support our data team.
When you join our team, you’ll work with designers, product managers, and software engineers under the guidance of a more senior designer. Your role will be to take part in the design process from problem-framing to building conceptual solutions and to help deliver experiences that benefit our customers and their business.

About Hearsay Systems
Founded in 2009, Hearsay Systems is the global leader in digital client engagement for financial services, trusted by leading financial firms including BlackRock, Charles Schwab, and New York Life. Our platform empowers over 260,000 advisors and agents to compliantly scale personalized customer engagements across social media (Facebook, LinkedIn, X, Instagram), websites, text, and voice. 

In June 2024, Hearsay entered into a definitive agreement to be acquired by Yext (NYSE: YEXT)! The acquisition combines Yext’s industry-leading digital presence management platform with Hearsay Systems’ compliant engagement solutions. Now, brands will be empowered to manage all digital channels and touchpoints throughout the customer journey—from one single platform.

With globally distributed teams in North America, Europe and Asia, we are a tight-knit, dedicated team that passionately believes in our products, people, and culture.

About the role:

    • Work closely with the data team to create clear dashboards, graphs, and reports within the product, aiding users in making informed decisions about their next actions.
    • Conduct best practice audits, lead user research, gather and study analytics, and carry on usability tests to feed the design process with synthesized report findings.
    • Design iteratively, using personas, journey maps, flow diagrams, sketches, wireframes, and high-fidelity designs.
    • Validate concepts with appropriate user testing methods.
    • Work with cross-functional teams including other designers, software engineers, product managers, and go-to-market professionals to create one cohesive, consistent user experience - from discovery to delivery, and after release.
    • Champion best practices to ensure we are making informed design decisions together.
    • Use and take part in the maintenance of the internal design system.
    • In addition to working with your local scrum team, cooperate with your international (US/Mexico) team members.

About you:

    • 2-4 years of experience working as a UX or Product Designer.
    • Understand and apply tools and practices of HCD and UX with guidance.
    • Articulate design decisions and the rationale behind those decisions effectively.
    • Experience in creating designs with one or more of the following programs or technologies – Axure, Sketch, Adobe Creative Suite, Figma.
    • Comfortable participating in the product development process with Product Managers and Software Engineers in a fairly autonomous way. 
    • Demonstrate analytical skills, identify problems, and suggest solutions.
    • Strong communication skills in both Hungarian and English languages (verbal and written).
    • Natural interest in helping others achieve their goals.
    • Enthusiasm for learning and adopting UX design skills and techniques.

It’s a plus if you have:

    • Experience with data visualization.
    • Trackable history designing SaaS products.
    • Experience working with or being part of an agile product development team.

What we can offer you:

    • Truly an international team where you can learn a lot
    • Hybrid working model
    • Extra paid time off
    • Stock options
    • Private health insurance
    • In-office food & beverages - including lunch
    • Training budget
    • Mobile subscription coverage
    • Home office budget
At Hearsay, you're not just joining a company; you're joining a mission-driven team that believes in our products, people, and culture. If you're ready to take on this exciting challenge, apply now and let's make a difference together!
In the case of non-EU citizens, You should have a Permanent Residence Card or Residence Card for Third-country National Family Member of EEA National, as we cannot support the visa process.

Our commitment to diversity and inclusion: Hearsay values and welcomes diversity in all forms. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We encourage all qualified individuals to apply. If you need assistance, or a reasonable accommodation during the application and interview process, please contact us at:  

I hereby acknowledge that my personal data included in my application will be processed for the purpose of the recruitment process under the General Data Protection Regulation as of 25 May 2018, as amended from time to time.