Human Resources Manager
Pittsburgh, PA
HR and Operations /
Full-time /
Hybrid
You believe that the role of the people side of Human Resources is to help foster win-win relationships between the employer and employees. You’ve got big ideas, and we’ve got big projects to tackle. Our quickly growing organization is ready to develop an HR capability and you could be our first Human Resources Manager.
You are an experienced HR professional with experience in employee development and engagement, talent selection, and benefits administration. Leaders view you as a strategic partner and colleagues see you as someone who isn’t afraid to roll up their sleeves. Selecting and implementing a new HRIS will be an immediate priority. We are looking for you to also develop strategies and programs for the full life cycle of the employee experience (hiring, onboarding, and offboarding processes).
This role will be a part of Hello Neighbor’s Operations team, reporting to the CEO and working closely with the Finance Team and Office Manager to support the business operations trifecta for the entire organization: human resources, finance, and operations.
Founded in 2017, Hello Neighbor works to improve the lives of recently resettled refugee families by matching them with dedicated neighbors to guide and support them in their new home. We’ve expanded from our mentorship program to now include refugee resettlement services, family service programs, a national program supporting other refugee and immigrant nonprofits around the country.
This is an in-house regular, full-time exempt position at our Pittsburgh, PA office in Larimer. We are currently on a hybrid work schedule of 9am-5pm Monday through Friday; in the office on Tuesdays, Wednesdays, and Thursdays and work-from-home on Mondays and Fridays. We require the COVID-19 vaccination for full-time employees. The successful candidate must be currently authorized to work in the United States.
Reports To: CEO
Direct Reports: Office Manager
Key Responsibilities
- Recruitment and Hiring: Develop hiring strategies, create job descriptions, conduct interviews, and oversee the hiring and onboarding process for new employees, contractors, and interns.
- Employee Relations: Support supervisors to effectively manage employee needs. Build strong relationships with employees to ensure a positive work environment.
- Policy Development: Create and implement HR policies and procedures, including employee handbooks, workplace guidelines, and compliance with labor laws.
- Compensation and Benefits Management: Establish the compensation philosophy and structure, administering employee benefits, and ensuring market competitiveness.
- Performance Management: Set up performance review practices, support employee development, and handle performance issues.
- Training and Development: Identify training needs, support professional development programming, and promote career development within the organization.
- Legal Compliance: Ensure compliance with employment laws, workplace safety regulations, and other legal standards.
- HR Systems, Payroll and Reporting: Implement HR technology, manage employee records, support finance with payroll processing needs and provide management with key HR reports.
- Other duties as assigned within the scope of position expectations
Preferred Qualifications
- At least five years’ education and/or experience in related fields, such as business administration, payroll clerk, administrative assistant, etc.
- SHRM and/or HRCI Certification(s) a plus
- Prior experience with currently used systems a plus, but not required; our current primary systems include: Gusto Payroll (subject to change, please indicate on application any other payroll systems you may have prior experience with): Quickbooks Online; G-Suite/G-Mail/Google Workplace, Drive; Slack and Notion
- Able to cultivate excellent relationships with both internal and external constituencies
- Flexibility and ability to work occasional evening or weekend shifts if necessary
- Effective collaboration with others through cooperative efforts
- Possesses cultural competencies, encompassing knowledge, attitudes, and behaviors relevant to the communities served
- Alignment with and support of Hello Neighbor’s core values
About You
- A team player
- Energetic, motivated, and hardworking
- Ability to take direction and work independently, as well as collaboratively
- Ability to take initiative and manage multiple tasks and projects at a time
- Great time and calendar management skills
- Passion for community building, refugee and immigrant rights
- Cultural sensitivity and the ability to work effectively with people from diverse backgrounds
- Excellent writing, communication, and organizational skills
- Living migration experience and fluency in other languages a plus
Additional Details
- This is a regular, full-time non-exempt in-house position at our Pittsburgh office in the Larimer neighborhood
- Clearances required: Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal History Clearance, Federal Bureau of Investigations (FBI) Criminal History Clearance (PA Act 23 & Act 24)
- Valid driver’s license preferred
- Applications are accepted on a rolling basis
- Selected candidates will be invited to interview on a rolling basis
- The successful candidate must be currently authorized to work in the United States.
- Pay rate: $24-26, payable biweekly
- Comprehensive benefits package available, including medical/dental/vision insurance for employee and dependents (75% employer-paid), generous PTO policies, paid holidays, and participation in employer-sponsored retirement savings with employer match (after 12-months’ employment).
Equal Opportunity Employer
At Hello Neighbor, we are committed to being an inclusive workplace where diversity in all its forms is championed. Hello Neighbor is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal histories, consistent with legal requirements. If you require special accommodation, please let us know.
All Applications Welcome
Data shows that women and people of color more frequently do not apply to a job because they don’t feel that they meet all of the qualifications listed. Our job descriptions are general overviews, not a mandatory comprehensive list. If you feel passionate about our efforts and believe that you have the skills to contribute to the growth of our organization, we want to hear from you!