Senior QA - iOS

Pune, India
Helpshift bridges the disconnect between conventional customer service channels—like email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered support platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process. Companies such as Xfinity Home, Microsoft, Virgin Media, Zynga, Viacom, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers monthly.

Helpshift is headquartered in San Francisco and backed by True Ventures, Microsoft, Salesforce, and Nexus Venture Partners.


    • 4+ Years of experience in iOS automation and manual testing.
    • Should be able to design Test Plans, Test Specifications and Test Cases for Product features.
    • Experience in executing regression testing.
    • Proficiency in Objective-C or Swift is a must-have.
    • Should have knowledge about iOS automation tools like XCUI, KIF, Appium knowledge is a plus.
    • Should be proactive in driving and maintaining the automation test suites.
    • Hands on experience in version control systems like Git or SVN
    • Knowledge of Performance and Security testing will be an added advantage.
    • Good communication skills and positive work attitude.