Practice Director - Mission Critical
Multiple Locations /
Engineering – Sector - Business /
Full Time - Salary
/ Remote
At Henderson, we're about more than just buildings. We're about the people, experiences and potential found inside. We're known for our technical excellence, but we bring so much more to the table. We love the process that brings buildings to life. And we're changing the industry by integrating the building design and construction process.
We view each of our employees as an essential part of our mission to lead the field.
It's What We Do
We provide total building system design services across multiple high-growth markets for industry leaders. You'll get to use your talent to work on some of the country's biggest names in higher education, sports & venue, healthcare, grocery, restaurant and retail.
It's How We're Different
But, we're also about more than just engineering and buildings. We're about you. You, and the hundreds of passionate employees who made us who we are today.
Together, we dream up inventions that solve industry-wide problems, design spaces that become landmarks, win medals in fitness challenges, and toast to the good life at our legendary golf tournaments.
So what will you be doing all day? You will be joining us as a Mission Critical Practice Director within our Business Sector working on things like...
- During the development stages of the practice, project and client management will be required
- Attend project meetings as the subject matter expert (SME)
- Serve as the roll of “coach” in the development of projects. Coach serves at the high level technical oversight, QA/QC
- Collaborate closely with Henderson Building Solutions, our sister construction/turnkey subsidiary as SME
- Oversees all operation areas of the practice through direct supervision of practice managers for project execution within the practice, accountable for meeting company quality standards across individual purview.
- Assists sector leadership to procure opportunities that align with the sector strategy.
- Leads communication and collaboration across the practice to ensure consistency across projects.
- Assesses and communicates the staffing and resource needs for the practice to sector leadership.
- Implements process changes in alignment with company strategies and processes to improve client experience.
- Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.
- Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.
- Evaluates practice performance, adjusts operations accordingly, and provides reports and presentations on all aspects of practice performance as requested by the sector leadership.
- Oversees effective management of employee relations and personnel matters including all employment actions within the practice.
- Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
- Teams with Practice Managers to identify opportunities and gaps in employee development efforts and respond with appropriate action.
- Demonstrates an organization-wide mindset, cooperating across practice leadership to collectively meet sector goals.
- Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.
- Builds and maintains client relationships across all geographically strategic locations.
- Mentors project staff on client expectations, service standards, and practice trends.
- Utilizes all service lines to grow presence within the practice and better support clients.
- Manages client experience to ensure a profitable market share within a practice, aligns client maintenance and development with sector growth strategies.
- Teams with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.
- Assists sector leadership of assigned sector and/or other sectors, as needed, to develop and/or implement plans for the growth and development of the practice.
- Mentors others to share expertise and knowledge of market, clients, and projects.
- Monitors and utilizes company and industry trends to ensure the company maintains a competitive position within the practice.
- Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect, and support clients.
We'd love for you to apply for this position if you have...
- Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management.
- Institutional education background (required).
- Have a PE license (preferred).
- Experience specific to the hyperscale, colocation, and edge data center market. (e.g., personnel management, project management, program direction, strategic leadership).
- History of building strong teams to improve the client experience and drive business results.
- Proven track record in engaging with clients and maintaining effective relationships over time.
- Demonstrated ability to achieve measurable results based on client satisfaction.
- Demonstrated understanding and participation in professional networks in the AEC industry.
Anticipated salary range for this position may be $114,000 - $174,000
Salary may be higher or lower than the stated range depending on factors unrelated to the applicant’s race, color, religion, gender, sexual orientation, gender identity, national origin, ethnicity, age, or disability. Salary can vary from this range based on geographic cost of labor statistical differentials.
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com or through our applicant tracking system which will appear as @hire.lever.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. You may contact us at recruiting@hendersonengineers.com to verify whether a recruitment contact is legitimate. All legitimate job opportunities are posted on our company website’s careers page.
Let's Talk Perks
We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.
Culture
Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new baby.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Benefits
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We’ve got you covered.)
Paid Term Life and Disability (We’ve got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)
More information can be found here - https://www.hendersonengineers.com/careers/.
Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program
Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment
All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment
To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.
NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT
Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com or through our applicant tracking system which will appear as @hire.lever.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. You may contact us at recruiting@hendersonengineers.com to verify whether a recruitment contact is legitimate. All legitimate job opportunities are posted on our company website’s careers page.
