Heretic Ventures is seeking a Customer Service Representative with at least 2 years of professional experience to join an early stage consumer  business that Heretic Ventures is launching.

The ideal candidate is proactive and personable, has prior experience in customer service for an early stage consumer startup, and is ready to be the first point of contact for the company’s early adopters. They will work across all functional areas to fully immerse themselves in all consumer-facing aspects of the product and platform, representing the voice of the customer across the organization.

This is a unique opportunity to help build a billion-dollar company from the ground up while learning from successful repeat entrepreneurs and a team of experienced mentors and advisors. 

This is a hybrid role with the expectation of 4 days per week in-person in our sunny Presidio, SF office. The position is a full-time contract position, with the potential for permanent employment over time.

Heretic Ventures is a San Francisco-based venture studio ideating and launching new businesses in the creator economy, including those that capitalize on AI/ML technology. Heretic is run by Managing Partner Mariam Naficy, who founded and built the pioneering internet companies Minted and Eve.com. Heretic is backed by household names in Silicon Valley (investors and entrepreneurs), who act as the studio’s advisors both in selecting and in advising companies.