Sales (Solutions) Engineering Manager

Bangalore, India
Solutions – Solutions Engineering /
Full time /
About Hevo
Hevo is a simple, intuitive, and powerful No-code Data Pipeline platform that enables companies to consolidate data from multiple software for faster analytics.
Doordash, Footlocker, Arhaus, Santander, and thousands of other data-driven companies have one thing in common. They all use Hevo Data’s fully managed Automated Pipelines to consolidate their data from multiple sources like Databases, Marketing Applications, Cloud Storage, SDKs, Streaming Services, etc. We are a San Francisco/Bangalore-based company with 2000+ customers spread across 45+ countries in e-commerce, financial technology, and healthcare. Strongly backed by marquee investors like Sequoia Capital ,we have raised $42 Million to date and are looking forward to our next phase of hyper-growth!

Why do we Exist?
At Hevo, our mission is to enable every company to be data-driven. We started on this journey 4 years back and as the first step in this direction, we built our first product – “Data Pipeline” or simply “Pipeline”. Hevo Pipeline is a no-code platform that helps companies to connect all their sources of data within the company to get a unified view of their business. The platform offers integrations with 150+ data sources such as Databases, SaaS applications, Advertising Channels, etc. Today, we enable close to 2000 companies across more than 40+ countries to be more data-driven. Our aim is to make the technology so simple that anyone should be able to solve their data problems and not be limited due to their lack of technical skills.

Product Demo:And our customers love us - Hevo is rated at top on g2 crowd in the Data Pipeline space. Here's a quick glimpse of the product:

Overview :
We're seeking a dynamic Manager of Sales Engineering to lead and develop our talented Sales Engineering team.
In this strategic leadership role, you will not only work closely with the sales and executive teams but also foster a culture of technical excellence and a customer-first approach within your team.
Ensuring that the Sales Engineering team effectively addresses the business and technical needs of our customers and communicates the value proposition of Hevo's platform will be paramount.

What will you do

    • Oversee the Sales Engineering team and ensure they provide exceptional technical support throughout the pre-sales process.
    • Develop and implement strategies to enhance the efficiency and efficacy of technical customer interactions.
    • Collaborate closely with Sales, Product, Engineering, and Support teams to align goals and deliver on revenue targets.
    • Provide mentorship, training, and professional development opportunities for the Sales Engineering team.
    • Monitor and assess team performance, ensuring all members have the required tools and resources to succeed.
    • Regularly gather and provide feedback to Product and Engineering teams based on customer interactions and market demands.
    • Ensure the team's successful delivery of tailored product demonstrations and high-quality POCs.
    • Drive technical documentation strategies, ensuring alignment with market needs and Hevo’s capabilities.

What are we looking for

    • 8-12 years of experience in a technical pre-sales role, with at least 3 years in a managerial capacity.
    • Demonstrated success in building and leading high-performing technical teams.
    • Solid experience articulating the value of data and analytics solutions at the organisational level.
    • Proficiency in SQL, advanced analytics, and programmatic API interactions.
    • Strong inclination towards continuous learning and staying updated with industry trends.
    • Openness for occasional travel and representation at key events or client meetings.
    • Comprehensive knowledge of ELT, ETL platforms, and the broader Data Ecosystem.
    • Familiarity with modern cloud platforms like AWS, Google Cloud, and Azure.
    • Deep understanding of B2B SaaS industry dynamics and sales cycles.

Good to have

    • Proficiency in guiding team members through complex technical demonstrations.
    • Exceptional consultative selling skills and objection handling at a managerial level.
    • Ability to assess and improve team processes and methodologies.