Business Associate @Tengo
Paris
eFounders ā Tengo /
Full time /
On-site
We partner with talented cofounders to build the future of product-led SaaS.
We pioneered the startup studio model in 2011 and have since launched over 30 companies (7 of them have made exits) with $700M in funding and now reaching a valuation of over $5 billion - including Front, Aircall and Spendesk which recently became unicorns.
Today, over 2,500 employees across the world work in a startup which started out as a simple mockup right here at eFounders.
š¬ Who we are. We are passionate builders with one common goal: to build the next generation of SaaS companies. Weāre a team of hands-on expert in Product, Design, GTM and more, ready to help founders get their startups off the ground.
ā Our companies: Roundtable ā¢ Elba ā¢ Dotfile ā¢ Swan ā¢ Cycle ā¢ Folk ā¢ Upflow ā¢ Yousign + many other startups and more to come š
š¦ We are Tengo
When organizations make purchases, such as supplies or services, they aim to find the best option in terms of cost and quality. To achieve this, the optimal buying process involves comparing different offers.
One effective method to facilitate this is to use a tender, also known as an "Appel d'offres" in French. Here's how it works:
- The B2B buyer lays out their needs in a specification document ("Cahier des charges").
- Potential suppliers (or ābiddersā) craft an offer that aligns with these specifications and submit a proposal.
This process provides buyers with a clear view of available solutions in the market, while giving suppliers a unique opportunity to stand out from their competitors.
However, the tendering process often comes with friction. It involves dozens of complex documents written in administrative language, scattered data across the web, and the need for bidders to provide exhaustive proposalsā¦
Our goal is to revolutionize the ā¬2.5 trillion European tendering sector and democratize tenders through world-class UX & the power of Generative AI.
We are starting by helping suppliers who bid on public tenders, like those from local towns and government ministers. We are building a Google-like search platform specifically for public tenders.
Tengo was co-founded by Hugues (CEO) and Yoann (CTO), a team of repeat entrepreneurs in the SaaS B2B space that have been working together for 5 years.
They are driven by a common mission: to facilitate collaboration between private companies and the public sector to better serve European citizens. They also have strong affinity for productivity SaaS.
š More information on tengo.cc
š About the role
Weāre seeking a founder mindset & hands-on Business Associate. This is a unique opportunity to join Tengo as the first business employee and make a significant impact on the company. You will work closely with our CEO Hugues.
To date, our main business challenges encompass:
- Onboarding new clients / users and ensuring proper handling of Tengo to win more public tenders
- Increasing our NPS threw regular interactions with our users (follow up calls, messages, specific researchesā¦)
- Feeding the product team to improve the Tengo base on all your usersā interactions
- Do āthings that donāt scaleā to support Tengoās development (tests, explorationsā¦)
These missions are expected to evolve over time depending on the development of the company and the appetite of the Business Associate. We are just at the beginning of the Tengo adventure š
As Business Associate, you will:
- Daily speak with users (follow up calls, messages, specific researchesā¦) to learn more about their use of Tengo and their expectations
- Collect usersā feedbacks, share to the product team, and then, testing mockups / features ideas with ours users
- Assist to Go-to-market meetings, leveraging your on-the-field expertise to enhance our lead gen approach.
- Participate in the daily life of an early stage startup that is focused on one thing: building an ambitious product
As Business Associate, you will:
- Daily speak with users (follow up calls, messages, specific researchesā¦) to learn more about their use of Tengo and their expectations
- Collect usersā feedbacks, share to the product team, and then, testing mockups / features ideas with ours users
- Assist to Go-to-market meetings, leveraging your on-the-field expertise to enhance our lead gen approach.
- Participate in the daily life of an early stage startup that is focused on one thing: building an ambitious product
Business Stack
- Here is a list of the tools we are using on the business side. If you donāt know some of ours, don't hesitate to apply!
- Internal Tooling: Notion, Slack, ChatGPT 4, Crisp
- CRM: Air Table (Interface)
- Product : Figma, MetaBase
Our philosophy, our team:
- is pragmatic: we like to find the quick solution that delivers value instead of the perfect solution.
- is innovative: we constantly explore new approaches to address our customers' pain points. Not every method proves effective, but each attempt provides valuable learnings.
- loves end-user interaction: We want to step into the user's shoes to build the best product for them. For example, we often answer tenders ourselves to experience the pain points. Everyone (even tech team members) participates in discovery calls or provides support.
- aspires to grow personally and collectively: we value feedback, humility, teamwork and improvement. We learn by reading, meeting others people, exchanging points of views.
- We hope that our values will resonate with you!
The ideal candidate
- is a native French speaker & fluent in English
- love talking with others and helping them in their daily lives.
- already has experience interacting with customers / prospects and you possess strong communication skills, both in writing and speaking.
- Has an experience in a challenging environment (e.g., early-stage startup, SMBs, consulting firm, VC firm, or anything else that makes you feel equipped for the role).
- Is interested in the advancements in AI and wish to participate in its practical business application.
- Is eager to join an early stage project, contribute to a young GTM strategy & get your hands dirty scaling it up.
- Is curious and enjoy exploring new areas (you might even grow to love tenders!).
āļø Process
- Initial call with HR team to discuss the role (30 min)
- Call with Hugues, CEO, to understand your previous experiences (45 min)
- Use case (at home) & debrief meeting (Hugues + someone for the team - 1h30)
- Culture fit meetings with Yoann, CTO (45 min) + Xavier, 1st employee (15 min)
- Reference checks
š Benefits
- Equity package
- Joining a renowned startup studio: youāll be in a dynamic environment, surrounded by smart people in a fun atmosphere
- Lovely offices at Hexa, in Paris (75010)
- We are remote-friendly, although this is not a full-time remote position. We think in-person collaboration reinforces team spirit and foster quick iterations, which is essential for an early stage startup
Hexa is committed to creating a diverse environment. All qualified applicants will receive consideration for employment irrespective of gender, origins, identity, background and orientations.
We are aware thereās a long way to go regarding diversity in our industry, which is why we encourage all applicants to apply to our open positions.
