District Manager, Northeast
New York, NY
Studio | Brick + Mortar – Management /
Full-Time /
On-site
Rowan is looking for a reliable, organized, and detail-oriented District Manager to provide oversight and management for the daily operations of our Northeast Studios. The District Manager reports to the Regional Manager.
What you'll be doing:
- Embody Rowan’s culture and values; act as a role model for all team members both internally and externally
- Responsible for establishing a strong customer service/selling culture in all assigned studios
- Accountable for overall operations, staffing and merchandising of retail stores
- Oversee compliance of Area/Store Managers with established Company policies and standards, HR practices, security, sales and record-keeping procedures, and overall maintenance of the stores by performing required audits
- Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment
- Ensure stores have proper inventory levels to support sales growth and to meet local market demand
- Manage and guide teams to ensure that all visual merchandising and brand guidelines are embodied within our studios
- Complete store visits per an established visitation cycle ensuring efficient and effective store visits and follow up as needed
- Resolve consumer concerns in a manner consistent with company policy and with consumer satisfaction top of mind - partner with RGM on elevated consumer issues
- Develop store managers and associates through coaching in the moment to provide helpful guidance and feedback to drive sales and achieve key performance indicators
What you'll bring
- Bachelor's Degree in Business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
- 5+ years progressive retail experience required
- Previous experience in district or multi-unit management
- High degree of proficiency MS Office Suite, G Suite & Internet applications
- Strong coaching, problem-solving, prioritization and time management skills
- Eager to create new systems and strengthen existing best practices in a start-up culture
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
- Self-motivated, enjoy being busy and juggling multiple tasks
Full-Time Benefits & Perks
- Medical/Dental/Vision Health Plans
- Long-term Disability
- Life Insurance
- 401k and Roth IRA Plans
- Paid accrued vacation, sick, and holidays
- Employee discounts on our amazing products!
$95,000 - $105,000 a year
