Product Designer

San Francisco
Money: Everyone wants it, but nobody enjoys thinking about it. Budgets, bills, APRs, rainy day funds - that stuff is as deeply important as it is stressful and intimidating. That’s why we are building Charlie - a free, text-based AI assistant who worries about money, so you do not have to. Our goal is to automate everything in personal finance that can be automated and to radically simplify the rest. We are using Artificial Intelligence, Machine Learning, and NLP to help everyday people be effortlessly great with all of their everyday finances.

We recently raised a $9 million Series A. Charlie’s user base is growing faster than ever. We have the freedom and long runway to build a delightful product that can improve the financial health of millions.

This is where you come in, internet friend!

Your key responsibilities will be:

    • Interaction Design Ownership: You will own all parts of the UX/UI design - sketches, wireframes, journey maps, information architecture, prototyping. Working side-by-side with engineers and product managers, you will participate in feature idea discussions, create solutions, then hand off pixel perfect files to the development team, enabling maximum efficiency for building.
    • Product Design: You know the industry standards and best practices when it comes to mobile-first interactions, accessibility standards, and design patterns. You have experience iterating fast on product features, working on multiple features at once, that all adhere to the same style guide, using existing design patterns, or creating new ones when needed. You understand the dev process of building websites and products.
    • Collaboration: You will collaborate with a cross-functional team to determine not only the best designs, but best design practices. You will lead discussions in design critique, analysis of industry leading designs, and identification of future UX design opportunities. You will work with developers on quantitative analysis, co-developing hypothesis in the data. You will work with Marketing in outward facing messaging.
    • Empathy Research: You will be the champion of our users' needs. You will co-lead our research initiatives, including task-based usability tests (from your prototypes), qualitative interviews (from guides you will co-write), and guerrilla testing (that you will conduct on your own). You will lead the synthesis process from the raw research, turning research into usable insights, and reporting them back to the greater team in an actionable way.
    • Communication: You will be expected to communicate your ideas, both verbally and visually in all fidelities - from leading handdrawn whiteboard sessions, to fully interactive clickable prototypes. You will be expected to articulate the reasoning behind your design decisions, teaching the team your design vocabulary, and expressing the pros/cons and impact/effort of your choices. You will be a design evangelist, sharing design trends with the greater team.

What kind of people will you work with?

    • Contagiously curious: We value people who can teach us a thing or two. We will return the favor!
    • Caring: Like you, we are in this for the people. We are proudest when we help a user or a teammate out.
    • Honey BadgerRelentless and pragmatic, we get stuff done.
    • Goofball: Is it possible to make something like saving money delightful? We sure are trying, one ridiculous GIF at a time.

Skills you will need

    • Hand sketching - Leading white boarding sessions
    • Sketch or Figma design expertise
    • Prototyping expertise - Principle, InVision, Origami, Proto, etc.
    • Usability Testing - conducting un-biased interviews
    • Coding - some level of understanding of - HTML, CSS, JS, Python, etc.
    • Leadership - owning design decisions
Charlie is an equal opportunity employer. We value diversity - not only do we believe that it leads to greater happiness at work, but it also allows us to build more delightful and impactful products. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.