Cleo - Care Coordinator

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Standard Questionnaire

How did you hear about this job?✱
Were you referred by someone?✱
- Yes
- No
If you answered "Yes" to the previous question, please provide the name of the person who referred you.
Do you reside in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Wisconsin?✱
- Yes
- No
Which state do you live in?✱
Will you now or in the future require sponsorship to work in the US?✱
- Yes
- No

Care Coordinator Questionnaire

Do you have at least 1 year of experience in an administrative, operations, or customer service role?✱
- Yes
- No
Do you have experience in social services, care coordination, or healthcare navigation? If so, please describe the populations or systems you supported and share an example of how you’ve researched and evaluated community or Health Plan resources. What criteria did you use to determine quality, accessibility, cultural fit, or insurance compatibility?✱
On a scale of 1 to 10, how would you rate your organizational skills and ability to manage scheduling logistics?✱
Are you comfortable managing inbound phone calls, voicemails, and shared inboxes—and routing messages or tasks to the appropriate team members?✱
- Yes
- No
On a scale of 1 to 10, how would you rate your tech proficiency with platforms like Zoom, Google Suite, and Slack?✱
On a scale from 1 to 10, how comfortable are you with adapting to change and learning new tools in a fast-paced, innovation-driven environment like a digital health company?✱
Are you available to work on a part-time basis (up to 20 hrs a week) at least 4 days per week between the hours of 8am–8pm EST?✱
- Yes
- No

Additional information

U.S. Equal Employment Opportunity information (Completion is voluntary and will not subject you to adverse treatment)

Our company values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment.

Gender

Race

Hispanic or Latino
A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race.
White (Not Hispanic or Latino)
A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.
Black or African American (Not Hispanic or Latino)
A person having origins in any of the black racial groups of Africa.
Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)
A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
Asian (Not Hispanic or Latino)
A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
American Indian or Alaska Native (Not Hispanic or Latino)
A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment.
Two or More Races (Not Hispanic or Latino)
All persons who identify with more than one of the above five races.

Veteran status